Chief Operating Officer (COO) / Integrator

COMPANY OVERVIEW : Miami Vacation Rentals is a leading property management company based in Miami, specializing in short-term rentals and hotel management. Our portfolio includes more than 300 luxury properties, managed for a group of international investors. We focus on providing outstanding guest experiences while maximizing profitability for our property owners and investors. Our company is built on the values of trust, excellence, service, teamwork, care for our people, and resourcefulness. These values guide our commitment to delivering exceptional hospitality experiences while maintaining operational and financial integrity. POSITION SUMMARY : We are seeking a bold, strategic and hands-on Chief Operating Officer (COO) to lead and elevate the operational backbone of Miami Vacation Rentals. This role is responsible for both building the foundations for growth (team, systems and processes) as well as driving the performance, structure, and efficiency of our day-to-day operations, ensuring that our teams are empowered and aligned to deliver world-class service and results.The COO / Integrator is the glue that holds the company together and drives operational execution. The COO translates the CEO’s strategic goals into clear, accountable plans across all departments.You will lead day-to-day operations across departments including Field Operations, Guest Experience, Owner Relations, Revenue Management, Marketing, Finance, and HR, ensuring alignment with the company’s vision, values, and financial goals.The COO will oversee a growing team of 70+ staff, working closely with departmental leads. This role’s initial focus will be on consolidating and strengthening existing operations across our portfolio before scaling into new markets or properties. RESPONSIBILITIES :

• Operational Strategy & Leadership : Translate the CEO’s vision into clear, actionable plans and drive execution through department heads.
• Team Development & Performance : Build, mentor, and lead a high-performing leadership team. Develop and maintain a strong operating structure and performance systems.
• Execution & Accountability : Own the execution of quarterly and annual business plans. Monitor Rocks, P&L, KPIs, and departmental scorecards to track progress.
• Cross-Functional Alignment : Ensure coordination across teams including Field Operations, Guest Experience, Owner Relations, Revenue, Marketing, Finance, and HR.
• Systems & Process Optimization : Oversee SOPs, systems, service standards, and technology across the business. Ensure operational consistency and profitability.
• EOS Leadership : Serve as the Integrator within the EOS framework, ensuring strategic vision turns into daily execution.
• Scaling & Growth : Prepare the business for expansion by designing scalable systems. Lead market expansion and new service rollouts.
• Compliance & Risk Management : Ensure adherence to regulations and internal controls. Mitigate risk while supporting business goals.

QUALIFICATIONS :

What We Value : At Miami Vacation Rentals, we seek professionals who :

COMPENSATION & BENEFITS :

Job Type : Full-Time, Executive Level Job Location : Hybrid Miami, FL based (3-4 days a week on-site) Reports to : CEO [fusion_button link="https : / / bettertalent.hiringplatform.com / 333851-chief-operating-officer-coo-integrator / 1259914-application-form / en" text_transform="uppercase" title="" target="_blank" link_attributes="" alignment_medium="" alignment_small="" alignment="left" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color="" button_gradient_bottom_color="" button_gradient_top_color_hover="" button_gradient_bottom_color_hover="" accent_color="" accent_hover_color="" type="" bevel_color="" border_width="" border_radius="" border_color="" border_hover_color="" size="large" stretch="no" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]APPLY NOW[ / fusion_button] #J-18808-Ljbffr