Sr. Manager, Analyst, Monitoring and Analytics

The Sr. Manager Monitoring and Analytics will develop and execute monitoring controls and reporting for all facets of Managed Solutions. The Sr. Manager will partner closely with client services technology risk and legal associates to implement reporting and forensic frameworks that will validate the accuracy and precision of calculations and transactions as well as working closely with fellow Default Solutions Team members and other associates on root cause analysis mitigation and validation.

Key Responsibilities and Duties

• Support the conception definition and development of key capabilities and features of the model management system
• Maintain a holistic set of controls to support the flawless execution of the RetirePlus Series and detect issues early & mitigate them before they have a broad impact.
• Responsible for monitoring and analyzing ongoing activity across all plans enrolled in the RetirePlus Series
• Review volume & control total reports to identify red flags anomalies & potential issues.
• Research results and items flagged by audits and control total reports to determine if there are any issues impacting multiple participants / plans.
• Identify the root cause population impacted & fix that needs to be implemented for identified issues.
• Create and support interactive dashboards and reports to communicate complex analytics insights to non-technical stakeholders.
• Reviewing individual accounts based on random sampling accounts identified through audits & reporting processes.
• Comparing accounts to the direction received by the participant to confirm they are properly invested.
• Accountable for achievement of agreed upon outcomes (e.g. timelines quality etc)

Educational Requirements

Work Experience

Physical Requirements

Career Level

8IC

Required :

Preferred :

Related Skills

Business Acumen Business Process Improvement Business Process Understanding Communication Compliance Continuous Improvement Mindset Detail-Oriented General Risk Management Influence Relationship Management Risk Mitigation Risk Monitoring

Anticipated Posting End Date :

Base Pay Range : $81800 / yr - $131000 / yr

Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs non-annual sales incentive plans or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA were on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrows challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values : Champion Our People Be Client Obsessed Lead with Integrity Own It and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveens entrepreneurial spirit where we work hard and work together to create lasting impact. Here every associate can grow through meaningful learning experiences and development pathwaysbecause when our people succeed our impact on clients lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients and is equally committed to the well-being of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial well-being. To learn more about your benefits please review our Benefits Summary .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page and you can read more about your rights and view government notices here .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team :

Phone :

Email :

Drug and Smoking Policy

TIAA maintains a drug-free and smoke / free workplace.

Privacy Notices

For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here .

For Applicants of TIAA Nuveen and Affiliates residing in California please click here .

ForApplicants of TIAA Global Capabilities click here .

For Applicants of Nuveen residing in Europe and APAC please click here .

Required Experience :

Manager

Key Skills

Adobe Analytics,Data Analytics,SQL,Attribution Modeling,Power BI,R,Regression Analysis,Data Visualization,Tableau,Data Mining,SAS,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1