Patient Check-Out Coordinator

Position Summary :

The Patient Check-Out Coordinator plays a vital role in the patient experience by handling check-out procedures, scheduling follow-up appointments, verifying insurance coverage, and providing necessary paperwork. This position requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities :

• Greet patients in a friendly and professional manner upon check-out.
• Schedule follow-up appointments, referrals, and procedures as needed.
• Verify insurance eligibility and benefits for upcoming appointments.
• Provide patients with necessary paperwork, receipts, and instructions for follow-up care.
• Ensure accuracy of patient records and update demographic information as needed.
• Communicate effectively with providers, medical assistants, and front desk staff to coordinate patient flow.
• Address patient inquiries regarding scheduling and general practice policies.
• Maintain HIPAA compliance and protect patient confidentiality at all times.
• Perform other administrative duties as assigned.

Qualifications & Requirements :