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Executive Program Manager
Executive Program ManagerTurboVets, Inc. • Phoenix, AZ, United States
Executive Program Manager

Executive Program Manager

TurboVets, Inc. • Phoenix, AZ, United States
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Location : Phoenix, AZ | Dallas, TX | Washington, DC or Remote (US or Canada)

Travel : up to 25%

Employment Type : Full-time

About the Role

We are seeking a senior Program Executive to lead national-scale program operations across multiple branches of a large federal uniformed-service organization. This individual will own program execution, operational governance, stakeholder alignment, and delivery oversight for mission-critical systems supporting active-duty personnel and veterans. The role requires deep operational leadership experience, strong interagency communication skills, and the ability to coordinate complex, multi-branch initiatives with precision.

This position reports directly to executive leadership and works closely with Product, Engineering, Operations, and government stakeholders.

Key Responsibilities :

Program Leadership

  • Provide executive oversight for a multi-branch federal program, setting priorities, shaping strategy, and establishing governance structures that ensure disciplined execution.
  • Coordinate planning and operations across distributed teams, partner organizations, and federal stakeholders.
  • Own program-level objectives, KPIs, compliance constraints, and operational readiness across all relevant mission areas.
  • Direct program-wide change management, including policy alignment, process modernization, and rollout sequencing.

Stakeholder Management

  • Serve as the primary point of contact for senior-level government and uniformed-service officials.
  • Lead recurring executive briefings, operational reviews, and progress reporting.
  • Manage expectations across internal teams, external agencies, contractors, and integrators.
  • Build trust-based relationships that support long-term program stability and successful delivery.
  • Delivery & Execution Oversight

  • Ensure systems, processes, and integrations meet operational requirements across multiple branches and user communities.
  • Oversee program dependencies, cross-functional coordination, and federal compliance requirements.
  • Partner with Product and Engineering leadership to align technical delivery with operational needs, contractual obligations, and performance metrics.
  • Identify risks early, implement mitigation strategies, and maintain operational continuity during high-impact events.
  • Organizational Direction

  • Lead and mentor program management staff, ensuring structured communication, organized reporting, and consistent delivery standards.
  • Establish operational protocols, decision frameworks, and escalation paths.
  • Ensure the program adapts to evolving mission needs, regulatory changes, and user feedback.
  • Required Qualifications :

  • 10+ years of senior leadership experience within a federal, defense, or uniformed-service environment.
  • Proven track record directing multi-region or multi-branch operational programs.
  • Experience overseeing large teams with responsibility for personnel, budgets, performance metrics, and mission-critical delivery.
  • Demonstrated ability to engage credibly with senior government officials and interagency partners.
  • Strong understanding of compliance-heavy environments and structured operational frameworks.
  • Preferred Qualifications :

  • Prior service or senior leadership roles equivalent to O5, O6, GS-15, SES, or similar.
  • Background in large-scale digital transformation or systems modernization programs.
  • Program management certifications (PgMP, PMP, or similar).
  • Experience working within or alongside enterprise software delivery, systems integration, or case management-centric platforms.
  • Strong understanding of federal or defense ecosystem environments, contracting structures, and oversight processes.
  • What Success Looks Like

  • Smooth coordination and unified execution across multiple program branches.
  • High trust from federal stakeholders and internal leadership.
  • Predictable delivery, low-risk execution, and a stable operational environment.
  • Clear governance, structured communication, and zero ambiguity around priorities or responsibilities.
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