IT Hardware Technician

Title : Senior IS Technician

Location : Carmichael, CA

Duration : 3+ Months

Retail - Offsite - Work approximately 40 hours per week in Sacramento, Roseville, and Folsom, CA area.

Questionnaire :

Able to lift up to 30 lbs?

Able to lift up to 80 lbs with assistance?

How many years of IT experience?

How many years of refurbishing hardware?

Worker will assist in running service calls and installing computer and printer hardware in

• stores. Locations to be visited will be in the Sacramento ,Roseville and Folsom , CA area. Some drive times may be several hours in each direction. A permanent
• FTS employee will provide direction and support on a daily basis. Worker must have valid driver's license and reliable transportation to drive themselves between several
• locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at
• reimbursement rate
• Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. This is not a "work from home" position, it requires driving to different stores throughout the day.
• BACKGROUND MUST INCLUDE MVR FOR THIS ROLE DUE TO DRIVING++++

Individuals are responsible for repairing, staging, configur,ing and QA IT hardware to stores and field service technicians. This position will also refurbish and QA returned store hardware equipment. Constant walking and standing. Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance.

Duties :

Administer asset tracking using

Provide staging, configuration, and bench repairs of specific

Process all applicable warranty claims.

Accurately record all production details and inventory movements.

Refurbish and QA returned store hardware equipment.

Education / Experience / Qualifications :

Technical individual with 2 years of technical school and / or experience preferred. Administrative computer skills, Word, and Excel are also preferred

Must Haves :

Strong attention to detail

Must be able to multitask

Good mechanical aptitude

Will train the right candidate how to do the job