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Billing Clerk

Billing Clerk

Gastromed, LLCMiami, FL, US
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Job Description

Job Description

JOB DESCRIPTION : EMPLOYER : GastroMed, LLC

JOB TITLE : Billing Clerk

DUTIES AND RESPONSIBILITIES :

  • Answers, screens, and directs calls on the multi-line phone system in a courteous and professional manner.
  • Respond to patients' requests or transfer calls to the appropriate employee.
  • Clears voicemail messages each morning and throughout the day.
  • Processes medical bills by sending them to patients and insurance providers as necessary.
  • Accurate logging of payments received from the health plan and / or patients while maintaining current records and balances.
  • Update current records including billing address, phone, and insurance by contacting patients as needed.
  • Help patients understand billing and charges for which they are responsible.
  • Follow up on delinquent payments and resubmit billing as needed.
  • Responds to visitors, clients, and employees in a courteous and professional manner.
  • Opens and routes incoming mail.
  • Prepares and forwards outgoing mail and packages.
  • Composes and types routine correspondence as required.
  • Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
  • Organizes and maintains file system; files correspondence and other records.
  • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
  • Performs other related duties as assigned by management.
  • Review faxes and update the EMR.
  • Other duties as assigned.

QUALIFICATIONS :

  • Associates degree (A.A.), two to four years related experience, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Strong Customer Service skills.
  • Accurate 10 key abilities.
  • Ability to understand and follow written and verbal instructions
  • Works efficiently in a fast-paced environment.
  • Commitment to excellence and high standards.
  • Bilingual English / Spanish
  • Professional appearance and demeanor.
  • Ability to perform diversified clerical functions.
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