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Security Shift Supervisor – Global Security - San Francisco

Security Shift Supervisor – Global Security - San Francisco

816 GPS Services, Inc.Folsom,SF
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About the Role

  • Lead, mentor, and develop a team of security professionals, ensuring adherence to established procedures, performance standards, and company policies.
  • Foster a positive, professional, and accountable team culture.
  • Operate and manage internal security systems and tools, ensuring effective system monitoring, timely alarm response, and precise access control administration.
  • Ensure seamless coordination between on-site security teams and GSOC personnel.
  • Manage and coordinate responses to security incidents, emergencies, and critical events.
  • Act as the primary point of contact during high-priority situations, ensuring timely escalation and resolution.
  • Maintain clear, concise, and timely communication with team members, management, and relevant stakeholders.
  • Provide accurate updates and reports during routine and emergency situations.
  • Ensure compliance with all relevant security policies, procedures, and applicable regulations.
  • Conduct regular audits and spot checks to maintain operational integrity.
  • Provide training, coaching, and guidance to enhance team skills, operational knowledge, and readiness.
  • Promote continuous improvement and professional growth within the team.
  • Operate, monitor, and troubleshoot security systems, including CCTV, access control, alarm systems, and other related technologies.
  • Prepare and deliver reports on security incidents, operational metrics, and other relevant data to management.
  • Provide security oversight and operational support for special events, ensuring safety, compliance, and smooth event execution

What You'll Do

  • Supervisory Expertise – A proven track record of leading teams in high-security environments.
  • GSOC Proficiency – Hands-on experience with security operations center functions, processes and workflows.
  • Communication Excellence – The ability to engage, inform, and influence across all levels of the organization.
  • Analytical Thinking – A proactive, solutions-driven approach to identifying and mitigating risks.
  • Technical Competence – Skilled in operating and troubleshooting integrated security systems.
  • Customer Service Orientation – Professional demeanor and service-focused approach when interacting with employees, visitors, and executives.
  • Calm Under Pressure – Composure and decisiveness during emergencies and high-stress situations.

    • Who You Are

  • Supervisory Experience : 2+ years in a supervisory or management role, preferably in corporate security or law enforcement.
  • GSOC Experience : 1+ year working in a Global Security Operations Center or similar environment.
  • Communication Skills : Excellent oral and written communication abilities for diverse audiences.
  • Analytical Skills : Strong capability to assess situations, identify threats, and recommend solutions.
  • Technical Skills : Proficiency with security technology, including CCTV, access control, and alarm monitoring systems.
  • Customer Service : Demonstrated ability to deliver high-quality service in a professional manner.
  • Conflict Resolution : Proven ability to mediate disputes and resolve personnel or operational issues effectively.
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    Security Supervisor • Folsom,SF