Banking Services Admin

Banking Services Admin

Position Summary

The Banking Administrative supports customer and management team by providing helpful information, answering and distributing important emails, managing work order request, and acing as a liaison between MBM management and Major Chain Customer Accounts. Will also provide backup support to all administrative duties.

Principle Accountabilities :

• Answers inbound request via phone, emails from customers, staff and other.
• Provides excellent customer service and maintains a positive company image.
• Manages major chain accounts administrative task within Operations and work force management software.
• Coordinates scheduling of inbound work request and completion of work with Operations Managers and Area Managers.
• Collects information of work request to maintain logs up to date, workforce software and completes billing in a timely manner.
• Reviews and maintains updated AR Aging reports for chain accounts.
• Maintains updated logs of all contracted work for accounts.
• Performs administrative tasks in support of Office Manager.

Position Requirements :

Our ideal candidate will be familiar with working in an office environment and possess the following skills : At least 1 years’ experience in an Administrative Assistant role.

We’re a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

Our Mission

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Family Atmosphere

Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family

Woman-Owned

We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.