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Patient Benefits Coordinator

Patient Benefits Coordinator

IRONWOOD PHYSICIANS,P.C.Chandler, AZ, US
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Job Description

Job Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement : To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview : We are currently looking for a qualified and detail oriented Benefits Coordinator. The Coordinator creates the copay log daily to ensure that patients have a clear understanding of what their copays, coinsurance, cost of treatment, OOP may be prior to service. This is a full time position working 40 hours per week, Monday - Friday schedule.

Essential Duties and Responsibilities :

  • Complete assigned daily log, maintaining 7 days out consistently.
  • Verify insurance deductible and out of pocket accumulations prior to treatment
  • Verify cost of treatments have been generated to be reviewed with the patient.
  • Review notes for accurate cost estimates for each individual treatment plan.
  • Review accounts notes for any pending adjustments or balances that need to be set up or set up on payment plan.
  • Communicates with management regarding treatment concerns and patients benefits.
  • Strong ledger knowledge ability to accurately assess insurance payments and compare to verification for accuracy. Ability to identify correct balances and credits on account
  • Complete cost estimates for CT / PET scans, radiation therapy, chemotherapy and injections, estimating patient responsibility.
  • Verify and / or enroll patients for foundation, copay / card or financial drug assistance programs.
  • Must be able to type and work on a computer.
  • Performs other duties as requested by supervisor, administrator, or physicians

Knowledge and Skills :

  • Knowledge of all insurance types and benefit structures.
  • Knowledge of Medical Office operations.
  • Knowledge of medical terminology.
  • Knowledge of chemotherapy related drugs, supplies utilized and SNF, LTC and Hospice in relation to insurance benefits is preferred.
  • Knowledge of governmental, legal and regulatory provisions related to collection activities.
  • Knowledge of CPT, ICD-9, ICD-10, HCPCS coding a plus.
  • Knowledge of basic mathematics. Accounting knowledge a must.
  • Attention to detail is required.
  • Able to be in a seated position, talk on the phone, repetitive keyboard usage and clarity of vision at 20 inches or less.

    • Job Requirements :

  • Minimum 3 years of medical insurance experience to include knowledge of all insurance types and benefit structures, heavy emphasis on insurance verification.
  • Oncology experience a plus.
  • High School Diploma; additional education preferred.

    • We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.

    Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"

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    Patient Coordinator • Chandler, AZ, US