Event Security | Part-time | Total Mortgage Arena

Oak View GroupBridegport, CT, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.part_time

job_description.job_card.job_description

Overview

Safety is our upmost priority at Total Mortgage Arena. This position is responsible for ensuring that the arena is a safe and welcoming environment for all patrons. Security staff will be responsible for access to the arena, ensuring guest enter safely and for the security inside of the arena, by limiting access to restricted areas as well as deescalating volatile situations.

salary : $16.69

For PT roles : Benefits : 401(k) savings plan and 401(k) matching.

job expires 12 / 31 / 2024

About the Venue

Total Mortgage Arena is a sports and entertainment venue, managed by Oak View Group and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders) and PWHL New York. In addition to the various sporting events held year-round, the arena plays host to various concerts, comedy shows, expos, and family shows.

Responsibilities

Uphold security directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.
Verifies credentials to ensure control of access into restricted areas
Secures the perimeter of ticketed areas
Screens guests as they enter the facility in accordance with the event standards
Resolve escalated security situations, providing appropriate warnings and contacting local police if ejections / arrests are warranted / necessary
Works cooperatively with event staff and local police
Interacts with guests in a polite and professional manner
Assist with directional and informational inquiries. Serve as escalation point for complaints / issues
Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
Performs other duties as required to the satisfaction of Supervisors and Management

Qualifications

Valid CT Guard Card, preferred

Prior Customer Service Experience, preferred

Excellent communication skills required with thorough understanding of written and spoken English

Knowledge and skill in radio communication

Ability to listen effectively, take and execute directions, as given

Ability to work a flexible schedule including days, nights, weekends, and holidays

Ability to stand for long periods of time

Ability to exercise sound judgement to diffuse volatile situations

Ability to work independently and in a team environment

Ability to traverse a variety of terrain and floor surfaces including stairs, carpet, concrete

Ability to work in darkened area, around crowds, loud noises and flashing lights

Ability to remain calm and focused in fast-paced environment and stressful situations

Ability to work outside, in adverse weather conditions, as needed

Ability to direct guests where they need to go, as well as direct them in an emergency

Must be able to efficiently screen guest in the form of metal detecting via wands and bag checking

serp_jobs.job_alerts.create_a_job

Event Security • Bridegport, CT, US