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Business Management Associate: Global HR Operations
Business Management Associate: Global HR OperationsJPMorgan Chase • Tampa, FL, US
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Business Management Associate : Global HR Operations

Business Management Associate : Global HR Operations

JPMorgan Chase • Tampa, FL, US
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Business Manager

This is a high-impact role where you will partner with senior HR leaders to deliver operational excellence and uphold the standards that support our employees worldwide!

As a Business Manager within our Corporate Finance team, you will initiate strategic Human Resource initiatives, optimize operational performance, and serve as a trusted advisor to executive leadership. This position supports the Global Head of HR Operations, reporting to the Finance & Business Management Lead for Global HR Operations.

Job responsibilities

  • Act as a strategic partner to HR Finance & Business Management and Global HR Operations leads, executing overall HR strategy and key initiatives.
  • Initiate HR priorities through clear monitoring of OKRs and KPIs, ensuring transparency and accountability across HR functions.
  • Organize and present complex HR data and information in a simplified, impactful manner for diverse stakeholders and internal clients.
  • Optimize workforce planning by collaborating with HR, recruiting, and operations leads to assess capacity, identify key risks, and track supporting metrics.
  • Prepare and deliver accurate, clear, and professional presentations and reports for internal and external stakeholders, leveraging data analytics to inform decision-making.
  • Collaborate with executive team members and their business management partners to drive alignment and execution of strategic HR initiatives.
  • Proactively identify opportunities for cost optimization, organizational and operational design, innovation, and thought leadership within HR.
  • Coordinate agendas, presentations, and follow-ups for management team meetings, internal forums, town halls, and select client meetings, streamlining processes and preparing senior management for key engagements (e.g., prepare presentations, compile HR data, draft talking points).

Required qualifications, capabilities and skills

  • Bachelor's degree in Business, Finance, Human Resources, Economics, or a related area.
  • Proven experience in Business Management, HR Operations, COO, or Chief of Staff roles.
  • Comfortable with ambiguity, proactive, self-motivated, and able to navigate initiatives independently from ideation to completion.
  • Excellent written, visual, and verbal communication skills, particularly in PowerPoint.
  • Confidence and skill to think strategically, develop solutions, and present recommendations to management, HR and business leaders.
  • Highly organized with the ability to prioritize and manage multiple tasks and deadlines.
  • Proficiency in Excel, PowerPoint, and knowledge of data visualization tools (e.g., Tableau).
  • Advanced analytical and problem-solving skills, with a focus on data and business outcomes.
  • Preferred qualifications, capabilities and skills

  • Experience in HR Operations, Business Management, or related functions within a large, global organization.
  • JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

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    Management • Tampa, FL, US

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