Event And Experience Coordinator
The Event and Experience Coordinator is an important member of our Varsity Spirit operations team, ultimately responsible for ensuring that their given events achieve goals in various areas including safety, event profitability, operational efficiencies, and overall customer and staff satisfaction. This person should be analytical, organized, detailed and process driven.
Manage Cost of Sales (COS) for corresponding events
- Establish the budget per event based on divisional and historical event margins during the planning season; work within said budget, reforecasting as appropriate throughout the season.
- Determine and direct departmental spending that impacts event budgets.
- Create reliable forecasts and collaborate with Finance Manager to produce accurate financial reports.
- Ensure purchase orders are created / event invoices are submitted in a timely manner with proper coding and remain within budget.
- Responsible for ensuring margin expectations are met for each event managed.
- Post hoc assessments, recommendations for improvements.
Office Responsibilities
Advance and coordinate 10-12 competitions including all planning checklist tasksCreate and / or oversee general schedules, performance orders, confirmation packetsClose out of event : admissions reporting, payroll / contract labor, event summary, staff survey reminderPost event review - make recommendations to supervisors for improved future event operations.Collect, assemble, and provide data as needed for internal research and reports.Event Responsibilities
Serve as onsite Event Director for their corresponding events. As Event Director, serve as the highest ranking event staff on site.Oversee 20-40 event staff per event. Manage any event staffing issues as they become the responsibility of the Event Director resolve.Coordinates with venue coordinator, concessionaire / catering manager, security lead, and other venue vendorsAs the senior Varsity representative, use discretion to make changes to event details as needed including event layout and flow.Proactively plan for scenarios that could impact the integrity of the event.Coordinate and / or oversee the logistics and production staff in working with shipping and trucking providers.Meet with venue contact to plan out details of each event day.Communicate with coaches regarding event details; conduct / participate in coaches' meetings.Use authority to make financial decisions that have a direct impact on safety while continuing to be fiscally responsible.Oversee the setup and troubleshooting of all event-related systems and processes.Off Season
Coordinate with team on staff needs per eventRecruit, manage, and assign core staff by event locationWork with international team on staff, judge, and travel budgetDuring Season
Communicate with staff & judges on event specifics.Secure all staff positions by event location : Core staff and Local / University staffSecure hotel and travel; including flights, rental cars and other ground transportationSend travel itinerarySubmit payroll while following payroll procedures by country, including per diem and reimbursementsSupport Event CoordinatorsCommunicate with vendorsAssist in working with facility or order local catering if staff / judge meals and / or hospitality are neededSupport and / or create performance orders; Communicate performance order via required cadenceEnd of Event RequirementsSupport onsite team with post event requirements : Simple Score, Bids, File backups, Broke / lost items list, Inventory reportSupport consistencies with pre-event communication (scheduling, housing, registration, etc.)Review post event surveys to share with Director of Event Experience for follow up with customer concernsYear Round
Work closely with international team membersMonitor event participation by event locationAssist with our Registration Specialist and Marketing Specialist with any event related communications and marketing needsAssist with the marketing calendar for events and strategic promotions to support growth within the regionCollaborate and / or help with the growth of Varsity University internationallyAdditional Job Functions
Manage BAND communication for staff and judgesPartner with international team to track registrationConsistent communication with EC on staff, judge, & travel expenses to ensure accurate tracking and budget are metParticipate on various committees and / or boards essential to our business both indirectly and directlyQualifications
Knowledge / Skills / Abilities
Knowledge of SalesForce, UKG, Workday including how to pull reports and input data.Strong fluency in Microsoft Excel along with other Microsoft Office programs.Strong organizational skills and attention to detail.Excellent verbal and written communication skills.Ability to work independently and as a team.Ability to multi-task and work efficiently.Strong organizational skills and attention to detail.Strong time management and attention to timelines.Education / Experience
Bachelor's degree in business or related field or equivalent work experience.Experience of at least 3 years in events preferred.Must have a basic understanding of the sport of cheerleading.Physical Requirements
The physical demands that are described as required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While not participating in an event this job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PC's, laptop, telephone will be required.During events the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required. The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.Join the best team in sport & spirit
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions BSN SPORTS and Varsity Spirit and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
Our Values
Service - We lead with heart. We champion community.Passion - We love what we do. It fuels our purpose.Integrity - We do what we promise. We own our actions and decisions.Respect - We earn it by giving it. Because everyone deserves it.Innovation - We never stop striving to be better. For ourselves and our community.Transparency - We are committed to openness and honesty in everything we do.Our Benefits
Comprehensive Health Care BenefitsHSA Employer Contribution / FSA OpportunitiesWellbeing Program401(k) plan with company matchingCompany paid Life, AD&D, and Short-Term DisabilityGenerous My Time Off & Paid HolidaysVarsity Brands Ownership ProgramEmployee Resource GroupsSt. Jude Partnership & Volunteer OpportunitiesEmployee Perks including discounts on personal apparel and equipment!