Flight Attendant Trainee

Flight Attendant At American Airlines

Are you ready to explore the world of possibilities? As a flight attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.

You'll play a vital role in ensuring the safety, care, and comfort of every customer while building leadership, confidence, and adaptability that lasts a lifetime. You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight. You'll create welcoming, memorable experiences for every passenger anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing. Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.

As a flight attendant trainee at American, you'll begin your journey with a comprehensive six-week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures. You'll respond with leadership and composure to a variety of emergency and non-emergency situations. You'll meet high standards of dependability and professionalism to ensure on-time departures and seamless operations. You'll demonstrate adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment. You'll adhere to company policies, procedures, and performance standards, including uniform and appearance guidelines. You'll work independently without direct supervision, while remaining a collaborative and dependable member of the flight crew. You'll provide exceptional in-flight service, including serving hot and cold meals / beverages and selling onboard products. You'll handle a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care. You'll operate in diverse global environments, including various climates and time zones.

All you'll need for success : minimum qualification must be at least 20 years of age, high school diploma or GED equivalent required, minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services. Height and weight must allow for the safe aircraft operation including the ability to sit in a jump seat and fasten the harness without modifications or extenders, navigate throughout the cabin aisle, and operate emergency exits. Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a flight attendant within the U.S. and internationally. Must have the legal right to work in the United States and ability to travel unrestricted to / from all states and countries that are served by American Airlines. Must be willing to relocate based on the company's operational needs. Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX. Must be available to work nights, weekends, holidays, and extended hours as required. Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years. Must be able to professionally represent the American Airlines brand while in the flight attendant uniform. No visible tattoos. No more than one (1) earring per ear. No facial piercings.

Preferred qualifications include resiliency, manages pressure, dependability, customer service, and models integrity.

Skills and abilities include the ability to read, write, make announcements, give emergency orders, and communicate fluently in the English language. Strong safety awareness and ability to perform all safety-related procedures. Must be service-oriented with a commitment to customer satisfaction. Demonstrate a positive attitude, be self-motivated, and have a desire for success. Skilled in problem solving and adapting to dynamic environments.

Feel free to take advantage of all that American Airlines has to offer : starting pay will be $36.81 per hour per the collective bargaining agreement. Travel perks : ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health benefits : on day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. 401(k) program : available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Wellness programs : we want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources, and support you need. Additional benefits include our employee assistance program, pet insurance, and discounts on hotels, cars, cruises, and more.

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American. Our 20+ employee business resource groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Equal employment opportunity / affirmative action policy : American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.