Workers' Compensation Claims Manager

Department Summary

Safety and Risk Services’ (SRS) mission is to collaborate with all campus constituents (students, staff, faculty, and visitors) and the surrounding community, to safeguard life and health and mitigate threats to the university’s core mission of academic excellence, research, and public service. Safety and Risk Services comprises Emergency Management and Continuity, Environmental Health and Safety, Campus Mapping, Risk & Insurance, and the University of Oregon Police Department. SRS fulfills its mission by providing a variety of professional services, technical assistance, training, and regulatory oversight. The total Safety and Risk Services portfolio includes around 125 employees and a current annual operating budget of approximately $15 million.

Safety and Risk Services also supports, and the Chief Resilience Officer (CRO) leads, the University’s strategic Enterprise Risk Management and Organizational Resilience Framework to cultivate leadership, staff engagement, effective partnerships, situational awareness, innovation, and proactive problem solving to create a more resilient and agile university.

Position Summary

The Workers’ Compensation Claims Manager reports to the Director of Risk Management and Insurance. Duties include, but are not limited to, managing workers’ compensation claims, including coordination, tracking, reporting and resolution. When managing complex workers' compensation claims, the WCM consults with ADA, Labor Relations, and the Office of General Counsel when required. The Workers’ Compensation Claims Manager is responsible for the comprehensive electronic files and data management administering the Employer-at-Injury Program, communication flow regarding various claims, and website maintenance. This position will involve coordinating information and work-flow with the Office of General Counsel, outside counsel as well as third party administrators and insurers. It may result in assisting or coordinating information for claims that progress to litigation. Claims will involve UO employees that are members of all unions. This position will also provide support related to workers’ compensation to the Assistant Director of Risk Management and Insurance during the University’s annual insurance renewal process.

Minimum Requirements

• Five (5) years or more of office administrative experience.
• Bachelor’s degree in any field OR the equivalent combination of education / training and experience from which comparable knowledge and ability can be acquired.
• Familiarity with the relevant workers' compensation laws and administrative rules.
• Familiarity with Return to work programs such as transitional duty assignments, wage subsidy programs or employer incentive. (e.g. Oregon's EAIP or PWPW equivalents).