Snow Zone SupervisorAcacia Facility Services • Cleveland, OH, US
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Snow Zone Supervisor
Acacia Facility Services • Cleveland, OH, US
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job_description.job_card.job_descriptionDirect and supervise a team of equipment operators, plow / salt truck drivers, and sidewalk crews assigned to their locations. Assign tasks, monitor productivity, and ensure all team members understand their responsibilities. Provide coaching, training, and corrective feedback in the field as needed. Coordinate with subcontractors when assigned, ensuring alignment with Acacia standards. Communicate manpower needs, shortages, or shifts to operations leadership promptly. Ensure all equipment (plow trucks, loaders, skid steers, spreaders) is fueled, loaded, staged, and ready before each event. Monitor equipment performance and assist with basic troubleshooting when required. Oversee proper handling, loading, and application of bulk salt, brine, and other de-icing materials. Track and document material usage accurately for each property. Conduct pre-event site checks when directed and post-event inspections to verify service quality. Ensure all work meets contract specifications and safety standards. Identify hazards, obstacles, and site-specific concerns that could impact operations. Enforce all safety protocols with crew members, including PPE usage and equipment safety. Maintain clear, consistent communication with Acacia leadership before, during, and after events. Provide updates on progress, issues, delays, or equipment failures in real time. Document work completion using the required technology applications. Report any customer concerns, incidents, or potential liability issues immediately. Prepare routes, equipment, and crews in advance of upcoming weather events. Participate in debriefs following major storms to identify improvements for future operations. Recommend staffing, equipment, or process enhancements based on field observations. Valid U.S. driver's license (CDL preferred, but not required unless specified) Valid DOT Medical Card or Ability to obtain one before first day of employment Minimum 5 years of commercial snow & ice management experience Proven ability to operate : Large plow trucks Salt spreaders (including V-box and bulk application units) Loaders and skid steers with pushers Sidewalk / hand-operated equipment Experience directly managing crews of 5 or more team members, including equipment operators, drivers, and sidewalk labor Experience handling and applying bulk salt, brine, and other de-icing materials, with an understanding of proper application rates Demonstrated ability to diagnose and solve operational problems in real time during winter weather events Ability to work long, irregular hours during storms (overnights, weekends, holidays as needed) Ability to pass a background check and drug test. ACACIA Facility Services does a mandatory 5 Panel drug test (including THC) and maintains a strict Drug-Free Workplace policy to ensure a safe and productive environment for all employees. All individuals are required to comply with this policy as a condition of employment. Ability to lift 50 lbs. Ability to work outdoors in harsh winter conditions for extended periods Ability to climb in and out of heavy equipment safely
Seasonal Employment Offer Snow Zone Supervisor
Your duties will include but are not limited to :
Operations Execution
- Oversee all snow removal and de-icing activities on assigned routes, properties, and service areas.
- Deploy crews, equipment, and materials based on the operational plan for each storm.
- Ensure plowing, salting, sidewalk clearing, and all service tasks are completed to company standards.
- Adjust plans in real time when conditions change, equipment fails, or staffing needs shift.
- Complete all required service documentation during and after each event using apps and technology platforms.
Crew Leadership & Coordination
Equipment & Material Management
Quality Control & Safety
Communication & Reporting
Storm Readiness & Continuous Improvement
Work Schedule : Snow removal is 24 / 7, as needed. You will be required to work for the entire duration of a snow event which could exceed 30 hours.
Mandatory Requirements
Physical Requirements
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Supervisor • Cleveland, OH, US
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