Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Paid time off

ROLE DESCRIPTION : Full job description

• Currently Licensed Applicants only with State Farm Experience - HYBRID

About Our Agency : Sallie Severns - State Farm

Established in 2015, Sallie Severns - State Farm is a thriving agency located in the heart of downtown Walnut Creek, CA. Conveniently situated for an easy commute from San Francisco and walking distance to BART, our laidback modern office environment fosters a warm and inviting atmosphere for both our team and our valued customers.

Our team is composed of young, dynamic professionals who thrive in a supportive and collaborative setting. We pride ourselves on our exceptional customer base and are dedicated to providing outstanding service and sales support. We value individuals who are personable and engaging, bringing their unique flair to our agency.

At Sallie Severns - State Farm, we believe in flexibility and work-life balance. Our team enjoys the benefit of working hybrid. Additionally, we offer paid life and a 401K plan to our full time employees, ensuring peace of mind and security.

If you're looking to join a supportive and energetic team where you can grow and make a difference, Sallie Severns - State Farm is the place for you!

Responsibilities :

• Establish customer relationships and follow up with customers, as needed including quoting.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Answers all inbound calls, make outbound calls and retains customers.
• Schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA with employer match
• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Hybrid opportunity, 2-3 days per week in office
• Growth potential / Opportunity for advancement within my agency
• Life insurance

Requirements :

• Interest in customer service and maintaining accurate customer and meeting customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment or independently

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

This is a remote position.

Flexible work from home options available.