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Key Account Manager
Key Account ManagerOne Impression • Portland, OR, US
Key Account Manager

Key Account Manager

One Impression • Portland, OR, US
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Key Account Manager

We're hiring a Key Account Manager (KAM) to own strategic brand relationships end-to-end. You'll drive revenue growth across assigned accounts, deliver high-impact influencer campaigns on time, and be the go-to partner for brand solutions. This is a hybrid role spanning account management, business development, brand strategy, campaign delivery, and customer success.

Responsibilities

  • Own a mapped book of enterprise & mid-market accounts; build quarterly brand growth plans focused on increasing on-platform spend (Famous & Amplify).
  • Map annual / quarterly media plans and budget owners; align on category moments, new launches, and always-on programs to expand wallet share.
  • Identify expansion plays : additional product lines, markets, creator formats, licensing, Amplify add-ons, and paid amplification; convert to multi-quarter commitments.
  • Run regular QBRs / MBRs with ROI stories, growth recommendations, and next-quarter roadmaps aimed at spend uplift.
  • Forecast renewals and expansions accurately in HubSpot; maintain immaculate notes and activity logs.
  • Manage change requests, brand safety, compliance, and approvals; proactively unblock issues.
  • Translate business objectives into creator strategies, deliverables, budgets, and KPIs (reach, views, CPV / CPA, content rights, exclusivity, attribution windows).
  • Prepare proposals with data-backed shortlists, pricing, and timelines; align on scope and success metrics.
  • Build ROI-backed business cases to migrate off-platform / agency budgets onto Famous & Amplify.
  • Act as first responder for brand issues; triage, resolve, and document RCAs and playbooks.
  • Monitor response and resolution SLAs; escalate early when risks appear.
  • Publish weekly / monthly scorecards (campaign health, creator performance, ROI, learnings).
  • Partner with analytics to optimize creators, formats, sequencing, and paid amplification.

Requirements

  • 37 years in account management / client servicing in marketing, media, or creator / influencer tech.
  • Proven track record of growing revenue from existing accounts and delivering on-time campaigns.
  • Deep understanding of influencer workflows : creator discovery, pricing, briefs, approvals, rights / exclusivity, whitelisting, performance tracking, paid amplification.
  • Strong stakeholder management, expectation setting, and executive communication.
  • Project management across multiple parallel campaigns with tight timelines.
  • Data-driven; comfortable with dashboards, ROI analysis, and forecasting.
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    Key Account Manager • Portland, OR, US

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