Customer Service Representative
TransdevOakland, CAjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionVacation : minimum of two (2) weeks Paid time off : maximum of 4 days Sick days : maximum 8 days Holidays : 11 holidays Other standard benefits : 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. Comprehensive understanding of policies and procedures Meet or exceed established performance requirements. Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. Other duties as required. High School Diploma, GED or equivalent. Computer literate Excellent customer service skills. Ability to operate standard telephone system. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors.
Description
Customer Service Representative Transdev in Oakland, California is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer :
- Competitive compensation package of minimum $21.50 / hour – Maximum $30.25 / hour
Benefits include :
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities :
Qualifications :
Physical Requirements :
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Customer Service Representative • Oakland, CA