University Enrollment Advisor

SUMMARY OF THE JOB :

The Enrollment Advisor will represent a variety of programs in a modern well-equipped facility. She / he will contact and assist prospective students that inquire through a self-enrollment process or match with an Admissions Professional to support a guided application process. The Enrollment Advisor will also be required to display the highest levels of personal integrity and intelligence.

ESSENTIAL FUNCTIONS :

• Engages students through a variety of communication channels to include outbound and inbound student calls and video advising to deliver first contact resolution.
• Supports the new student application process by working with Admissions Professional to answer incoming student questions and collecting missing documentation needed to submit a completed application.
• Ability to handle high volume outgoing / ingoing calls to perspective students.
• Monitor enrollment activities and update / track new inquiries to better utilize team and marketing efforts.
• Demonstrate desire to succeed within a highly competitive environment.
• Properly utilize and update campus database.
• All other duties, as assigned.

OTHER FUNCTIONS :

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KNOWLEDGE / SKILLS / ABILITIES :

QUALIFICATIONS AND EXPERIENCE :

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About Hallmark University :

Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.

About Hallmark University :

Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.