Entry Level Communications Agent
Marketing Consultancy LabHouston, TX, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor's degree in communication, marketing, or a related field preferred. Exceptional verbal and written communication skills. Strong interpersonal skills and the ability to work well in a team environment. Proficiency in Microsoft Office Suite and familiarity with customer relationship management (CRM) systems. Ability to handle customer inquiries calmly and effectively under pressure. A proactive attitude with strong problem-solving skills.
Job Description
Job Description
Job Description : Entry Level Communications Agent
Department : Communications
Location : Houston, TX
Job Type : Full-Time
About Us :
We are seeking a motivated Entry Level Communications Agent to join our dynamic team. In this role, you will be the face of our company, engaging with clients and providing excellent customer service while effectively communicating our brand's message. This position is ideal for individuals who possess strong interpersonal skills and a passion for communication.
Key Responsibilities :
- Engage with customers via phone, email, and chat to address inquiries and provide information.
- Assist in the development and implementation of communication strategies to enhance customer outreach.
- Maintain accurate records of customer interactions and feedback for reporting purposes.
- Collaborate with the marketing team to create engaging content for social media and newsletters.
- Support the team in organizing events and promotional activities to boost brand visibility.
- Monitor and analyze customer engagement metrics to identify areas for improvement.
Qualifications :
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Entry Level Agent • Houston, TX, US