Medical Coordinator (LPN), Refugee Services

Position Details

🌍 Full-Time Refugee Medical (Licensed Practical Nurse) Coordinator

Location : Lansing, MI Pay : $54,080.00 annually

Are you passionate about helping youth build healthier, brighter futures? Join our mission-driven team as a Refugee Medical Coordinator and make a meaningful difference in the lives of young refugees beginning new chapters in the U.S.

In this vital role, you’ll coordinate essential medical care for youth — from securing providers and managing billing to ensuring timely appointments and follow-up visits. You’ll serve as the key connection between healthcare providers, program staff, and the Office of Refugee Resettlement to make sure every child receives the medical attention they need with dignity and care.

What You’ll Do

Coordinate medical billing and appointment scheduling for youth in care

Secure medical providers and educate them on the Treatment Authorization Referral (TAR) billing process

Act as liaison between medical providers and the Office of Refugee Resettlement to resolve billing issues and outstanding claims

Provide TAR assistance to staff and providers by answering questions and submitting billing information

Arrange medical appointments for initial physicals, follow-up visits, and specialty care within required timeframes

Maintain accurate billing records and provider documentation

Collaborate with the Division of Unaccompanied Children’s Services (DUCS) team to ensure seamless coordination and compliance

Education, Training, and Licensure / Certification

Licensed Practical or Vocational Nurse (LPN / LVN) required

Licensed Registered Nurse (RN) preferred

Medical Billing and Coding Certification preferred

Experience

Experience working in a social service or healthcare coordination setting

Experience collaborating with medical providers and managing medical billing processes preferred

Knowledge, Skills, and Abilities

Bilingual in English and Spanish (or the primary language of the youth in care) strongly preferred

Strong written and verbal communication skills in both English and Spanish (if applicable)

Ability to work independently and collaboratively in a team environment

Excellent interpersonal and customer service skills; able to build and maintain positive provider relationships

Knowledge of the cultural and socioeconomic backgrounds of refugee and immigrant youth

Strong attention to detail, organization, and time management

Why Join Us

At $54,080 annually, this full-time position offers more than just a paycheck — it offers purpose. You’ll use your healthcare expertise and compassion to help young refugees access the care they deserve, ensuring every appointment, treatment, and record helps build a healthier path forward.

Join us in providing hope, healing, and connection — one youth at a time.

Apply today and be part of something truly meaningful.

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Provide coordination of services for medical billing and appointments. Additionally, apply knowledge, judgment and skills to assist with new youth admissions to the program.

Duties and Responsibilities

• Secure medical providers to provide treatment for youth using TAR (Treatment Authorization Referral) billing process. Educate medical providers on how to perform TAR billing
• Act as a liaison between medical providers and the Office of Refugee Resettlement to settle billing issues and outstanding claims
• Handle all issues related to medical billing for youth within required timeframes
• Provide Treatment Authorization Referral assistance to team members and program staff including submitting questions, providing billing information to providers
• Arrange medical appointments for initial physicals, follow-up visits, specialty appointments, and others in the timeframes required by contractor
• Maintain billing records, and documentation of contracts with providers
• Work with Division of Unaccompanied Children’s Services (DUCS) team to coordinate services, documentation, and appointments
• Assist program staff to locate doctors, dentists, and other medical specialists that accept TAR Billing

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Job Qualifications

Education, Training, and Licensure / Certification

Experience

Knowledge Skills and Abilities

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