Customer Service Manager - State Farm Agent Team Member

Benefits :

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Bonus based on performance

Free food & snacks

Opportunity for advancement

Position Overview

State Farm Insurance Agent located in Hollywood, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Raul Despian - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Valuable experience
• Growth potential / Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must have currently)