Forvia, a leading global technology company in the automotive industry, is seeking a skilled Plant IT Technician to join our team at the Saline, MI manufacturing facility. In this dynamic role, you'll play a critical part in supporting the daily operations of our local IT infrastructure, applications, network systems, and hardware, directly contributing to the efficiency and success of the plant.
Key Responsibilities :
As a Plant IT Technician, your role will include, but is not limited to :
- User Support
- Provide responsive support for plant users, ensuring effective solutions for IT-related issues.
- Manage desktop / laptop setups, distribution, and provide ongoing support.
- Address and resolve user issues through our Help Desk system.
- Plant Process Support
- Troubleshoot and support network issues, specifically with manufacturing execution systems and shopfloor technology.
- Perform Level 1 troubleshooting of production systems, escalating to higher-level support when necessary.
- IT Infrastructure Support
- Administer and manage IT infrastructure and hardware, including server disk space, OS patching, and Windows server management.
- Execute server and hardware troubleshooting, and ensure backup systems are working properly.
- Troubleshoot and manage LAN / Wireless network connectivity, including Cisco switches and wireless systems.
- Ensure the continued functionality and failover of shopfloor systems on a periodic basis.
- Additional Responsibilities
- Collaborate with plant leadership and management teams to stay aligned on IT needs and priorities.
- Monitor and manage the local IT budget.
- Assist in maintaining IT KPIs for the site and provide knowledge transfer to other IT team members.
- Attend and contribute to daily plant management meetings.
- Other duties as assigned by plant leadership and IT regional management.
Ideal Candidate Qualifications :
To be successful in this role, candidates should possess the following qualifications and experience :
Education / Experience :Associates or Bachelors degree in Information Technology, relevant certifications, or a minimum of 5 years of relevant experience.Strong experience in IT support within a manufacturing or industrial environment is essential.Familiarity with real-time shop floor data systems and automotive production line processes is a plus.Technical Skills :Experience in Cisco network troubleshooting and installation.Proficiency with Microsoft Operating Systems (Windows Server 2019 and above) and Office 365.Familiarity with VMWare and Lenovo network servers.Experience with Cisco wireless networking is preferred.Strong troubleshooting skills and the ability to escalate issues appropriately.Communication & Interpersonal Skills :Strong customer service skills and the ability to communicate effectively with diverse plant personnel.Previous experience in customer service, ideally in an IT-related role.Ability to adapt communication style to interact with different teams and individuals.Why Join Forvia?
At Forvia, we value the contributions of every team member, offering a collaborative environment where growth and innovation thrive. As a Plant IT Technician, you'll have the opportunity to make a direct impact on the operations of our plant while working with cutting-edge technology in the automotive industry.
We offer competitive compensation, benefits, and a chance to grow your career within a global leader in the automotive sector.
If you're passionate about IT and eager to contribute in a fast-paced manufacturing environment, we encourage you to apply today!