Commercial Manager At Biffa
Help us make a difference as a Commercial Manager at Biffa.
This role is working from home, covering the South, with occasional national travel as required.
A quick look at the role : To retain, develop and grow the customer base, identifying and securing new key accounts and building a strong pipeline within our Landfill division by providing an industry leading customer service. The Commercial Manager will work closely with clients across both the private and public sectors, supporting landfill operations nationally.
Why it's an opportunity not to be wasted.
- Actively seek new leads in order to grow the customer base, secure new key accounts and build a pipeline to achieve the Division's Balanced Business Plan.
- Actively manage and develop existing customers to maximise the value from the account leading to increase profitability for the Division.
- Work with the rest of the Commercial Team to develop and implement innovative commercial and marketing strategies to retain and attract new customer bases. Also to contribute to the annual budgeting process of applicable business units.
- Provide a high level of customer service by resolving wherever possible contractual and commercial complaint escalations in a timely and professional manner in order to retain the customer.
- To work in partnership with Site Managers and the Divisional Senior Leadership Team to explore and deliver new services or improve existing services to increase service efficiencies.
- Carry out any other such reasonable job-related tasks as the company may require you to undertake from time to time.
- The understanding and experience of compliance with industry regulators such as the Environment Agency and HMRC is a fundamental part of this role.