Shift Lead

Kooth Shift Lead

At Kooth, our mission is to create a welcoming space for effective personalized digital mental health care that is available to all. We do this by leveraging an early intervention model and theory of change that empowers young people (13-25 years old) to overcome challenges, unlock their full potential, and lead fulfilling lives. We're not just a service; we're a culture of care committed to inclusivity, innovation, and impact.

Our culture is driven by our values - Alongside You, Flexible, Compassionate, Committed, and Safe. These values are present in the work that we do, the environment in which we do it, and in the relationships we have with our service users, peers, and leaders. With Kooth, you will be a part of something bigger than yourself. We offer more than just a job. We offer you the chance to positively impact one of the greatest challenges of our time.

This role is intended to provide leadership support to the direct service team (Practitioners and Care Coordinators) working on Kooth services throughout service hours. This is a non-clinical role which provides operational support to the service team but Shift Leads must be comfortable working in a role that is clinically adjacent.

What You'll Do :

• Provide critical support to the direct service team
• Ensure smooth and efficient service delivery across Kooth platforms.

Support Direct Service Team On Shift :

Monitor Data and Provide Oversight :

Remain Up To Date on Trainings :

Other Duties As Assigned :