Chief Operating Officer (COO) (Austin)

Chief Operating Officer (COO)

About the Company

Rapid-growing mortgage lender

Industry

Financial Services

Type

Privately Held

Founded

2002

Employees

5001-10,000

Categories

• Financial Services
• B2C

Specialties

About the Role

The Company is in search of a Chief Operating Officer (COO) to join its executive leadership team. The COO will be tasked with leading and optimizing the company's day-to-day operations, ensuring they are in line with the strategic vision and business goals. This role involves providing leadership across various functional areas, including loan origination operations, servicing, compliance, technology, and customer support. The successful candidate will be responsible for developing and implementing operational strategies, streamlining processes, and maintaining a customer-centric approach. Additionally, the COO will oversee financial and performance management, regulatory compliance, and risk management, and will work closely with the Chief Information Officer to drive technology and innovation.

Candidates for the COO position at the company should have a Bachelor's degree in a relevant field, with an MBA or advanced degree preferred, and a minimum of 10 years of senior leadership experience in the mortgage or financial services industry. The role requires a deep understanding of loan origination, servicing, and regulatory frameworks, as well as a proven track record of operational excellence and strategic initiative implementation. The ideal candidate will possess exceptional leadership, communication, and interpersonal skills, a strong analytical mindset, and a data-driven approach to problem-solving. High integrity and a commitment to customer advocacy and compliance are essential, as is the ability to manage cross-functional teams and deliver on performance targets.

Hiring Manager Title

Chief Executive Officer

Travel Percent

Less than 10%

Functions