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Investment Data Operations Consultant

Investment Data Operations Consultant

MassMutualSpringfield, MA, United States
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Investment Data Operations Consultant

Full-Time

Boston, MA or Springfield, MA

The Opportunity

As the Investment Data Operations Consultant, you will play a critical role in a fast paced, complex, and collaborative environment, where you will apply your investment knowledge and technical skills as a member of the Investment Data Quality team.  Under the guidance of the Investment Data Quality Director, you will provide integral support to the users of the Investment Data Ecosystem including, issue triage and resolution, support of the reporting and close processes, and the testing of new vendor functionality.  You will understand the importance of Investment Data Quality and look for opportunities to continuously improve processes.  The nature of the work will require perseverance, accountability, attention to detail and the ability to react to ever-changing business needs.

The Team

The Investment Data Integrity team is part of the Investment Operations and Analysis team.  The Investment Data Quality team oversees the daily set up processing of the security master data, positions, transactions, and analytics for all assets in MassMutual’s General Investment Account (GIA).  The team partners closely with Security Operations, Investment Management Reporting, Investment and Tax Accounting and Enterprise Risk Management to address and resolve data related issues.

The Impact :

  • Responsible for monitoring and addressing intake queues to triage and resolve issues timely
  • Daily work with Bank Loan processing
  • Support the investment accounting close process and daily operational governance providing expertise and guidance
  • Focus on Critical Data Elements, ensuring data is in good order, working with business partners to resolve, track trends and escalate recurring issues
  • Point of escalation for complex reconciliation breaks from Trade Operations team
  • Daily interaction with vendors for prioritization and testing of issues and improvements
  • Communicate and collaborate with external partners and asset managers to implement new processes to support mandate objectives
  • Support metrics for monthly reporting

The Minimum Qualifications

  • Bachelor’s degree
  • 7+ years' experience of investment operations across all asset types

    • The Ideal Qualifications

  • Bachelor's degree in finance or related area
  • Effective time management skills and the ability to prioritize multiple initiatives is essential.
  • Ability to work independently
  • Strong documentation skills
  • Intellectual curiosity and tolerance for navigating ambiguity
  • Desire to learn and ability to apply learnings to business issues
  • Ability to communicate across all levels of the organization, Comfortable interacting with vendors, business partners, external managers and internal Investment and IT teams
  • Collaboration skills and the ability to work in a team-based environment
  • Effective time management skills and the ability to prioritize multiple initiatives is essential.
  • Ability to work independently
  • Strong documentation skills
  • Intellectual curiosity and tolerance for navigating ambiguity
  • Desire to learn and ability to apply learnings to business issues
  • Ability to communicate across all levels of the organization, Comfortable interacting with vendors, business partners, external managers and internal Investment and IT teams
  • Collaboration skills and the ability to work in a team-based environment
  • Must be eligible to work in the US without sponsorship now or in the future
  • Knowledge of Eagle PACE or like Data Management Tool
  • Knowledge of Eagle STAR or like Investment Accounting platform
  • Expert user of excel and proficient with SQL / Oracle query tools
  • Cognos, Microstrategy, or other reporting tool experience a plus
  • Must be eligible to work in the US without sponsorship now or in the future

    • What to Expect as Part of MassMutual and the Team

  • Regular meetings with the full Investment Data Operations and Analysis team, as well as smaller group meetings
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic / Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

    • LI-MM1

    MassMutual is an Equal Employment Opportunity employer Minority / Female / Sexual Orientation / Gender Identity / Individual with Disability / Protected Veteran. We welcome all persons to apply. Note : Veterans are welcome to apply, regardless of their discharge status.

    If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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    Investment Consultant • Springfield, MA, United States