Learning and Development Manager

Learning & Development Manager

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs : Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

The Learning & Development Manager plays a vital role on the Mobile Loaves & Fishes' Organizational Empowerment Team by fostering a culture of continuous learning and professional growth, grounded in our organizational culture and core values. This role partners with employees and leaders to create opportunities that develop skills, strengthen teams, and advance MLF's vision of empowering communities into a lifestyle of service with the homeless. In doing so, the Learning & Development Manager helps organizational leadership support the growth of their people in ways that steward and sustain MLF for years to come.

This is a full-time, exempt position reporting to the Sr. Director of Empowerment. Due to the nature and requirements of the position, hours are flexible to fit need but typically include 8am-5pm Monday-Friday. Some nights and weekends may be required. The Learning & Development Manager will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

• Collaborate with leadership and department heads to define learning needs, identify skill gaps, and establish training goals to support organizational growth and sustainability.
• Develop and implement learning strategies and opportunities that align with the organization's mission, values, and strategic objectives.
• Design and deliver training programs using various formats (e.g., workshops, e-learning, blended learning) to foster employee growth and development.
• Collaborate with the People Operations Team to manage and refine the onboarding program, ensuring new employees are effectively integrated into the organization.
• Coach and partner with managers to support team growth, career development, and high-potential employee advancement, in alignment with MLF's vision and core values.
• Partner with leadership to implement career pathways that equip employees with resources and learning opportunities while aligning career growth with organizational needs and goals.
• Collaborate with the Culture Team on organizational-wide initiatives, including co-creating content and assisting with facilitation and execution.
• Collaborate with People Operations Team leaders on cross-functional HR projects, contributing L&D expertise to support employee engagement, performance, and organizational change initiatives.
• Monitor and evaluate training program effectiveness, collecting feedback and making data-driven improvements based on organizational needs.
• Manage the learning and development budget, ensuring cost-effective delivery of training programs and accurate expense tracking.
• Maintain relationships with external vendors and consultants to provide specialized training solutions as needed.
• Lead and manage the Learning & Development team to ensure effective program delivery and professional growth.
• Stay current on industry trends and best practices, integrating innovative learning methods to enhance the employee experience.
• Other Duties & Responsibilities as needed

Knowledge, Skills, Abilities & Principles

Work Environment & Physical Demands

Benefits

MLF VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family :

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.