Technical Specialist 2 - San Jose, CA

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Your Future at

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at , you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking a Technical Specialist 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Clearance / Citizen Type : No Clearance Required, no citizenship required

Work Type : Full-time

What you’ll do :

• This position will serve as a technical escalation point and solutions developer for credential related efforts.
• There is an expectation to resolve badging printing outages and issues in a timely manner, test new badge related technology, and support general badge printing operations
• On-premises support for physical badge printing (travel as required)
• Quality assurance of printed badges to ensure consistency of badge prints
• Facilitate and manage logistics of badging related material and printed badges to their intended destinations
• Deploy firmware and other software upgrades as required and directed by the engineering team
• Maintenance of production badge printers to include cleaning, refills, and troubleshooting- Creating and maintaining client badge designs and layouts
• Manage user badging data in a secured manner
• Provide timely progressive updates on work completed for project or operational related work
• Troubleshoot and implement corrections for hardware and application issues associated with badge printers
• Perform and support the development of standards and operating policies and procedures
• Deploy new printers for existing and new badge offices
• Review, recommend, and perform system and process optimization where application
• Coordinate with relevant departments to gather necessary information and documentation
• Create, manage, and update training documentation

Key Requirements

Education / Experience : High School Diploma / GED with 8+ years of experience with installation, troubleshooting and / or testing of electronic security systems or Associates with 6+ years of experience.

Preferred Experience : 3-5 years Experience working with CCURE

Travel : 50%

What we offer :

We also offer an excellent benefits package including :

Pay Range : $86,550 - 138,480

Abilities :

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities / Females / Protected Veterans / Disabled

VEVRAA Contractor

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