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Inspections Scheduler - Rancho Cordova, CA
Inspections Scheduler - Rancho Cordova, CAVetJobs • Rancho Cordova, CA, US
Inspections Scheduler - Rancho Cordova, CA

Inspections Scheduler - Rancho Cordova, CA

VetJobs • Rancho Cordova, CA, US
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Inspections Scheduler - Rancho Cordova, CA

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.

Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What We Offer

  • Competitive salary
  • Paid vacation / holidays / sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • Extensive product and on the job / cross training opportunities with outstanding internal resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • Company vehicle (as applicable), Tools, and Equipment to complete all jobs
  • JCI Employee discount programs (The Loop by Perk Spot)

What You Will Do

  • Be integral in the continued success and growth of the district's service department
  • Possess high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills
  • Perform a variety of customer service / dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for technical service support and life safety systems inspections
  • Responsible for processing billing invoices
  • Contact customer to communicate status changes
  • Professionally field customer complaints and attempt to resolve, involving supervisor when necessary
  • Validate and perform invoicing transactions for service calls in Oracle based computer systems daily

    • How You Will Do It

    Candidate will perform a variety of customer service / dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for technical service support and life safety systems inspections. Responsible for processing billing invoices.

    Minimum Education Required : High School / GED

    Job Category : Operations

    Additional Qualifications / Responsibilities

  • Required High School diploma or equivalent certification
  • 2 years administrative experience
  • Experience in Fire and Security or other major industries a plus
  • Strong PC literacy, proficiency in Microsoft Outlook, Word, Excel, or PowerPoint
  • Excellent verbal and written communication skills
  • A strong work ethic and ability to communicate effectively with upper management
  • Ability to navigate through matrix organization and multi-task, problem-solve, and adapt to change in a fast-paced dynamic environment
  • Customer service mindset and high interpersonal savvy and approachable
  • Consistent pleasant and professional demeanor toward all levels of team members
  • Ability to complete assigned tasks with a minimum of guidance and oversight
  • Ability to prioritize multiple tasks
  • Must be able to pass a pre-employment background and drug-screening
  • Preferred Scheduling experience
  • Other responsibilities could include : Coordinate schedules for service Inspection technicians Confirm appointments by calling the customers Process job closeouts Run reports to review service technician activity Make sure that emergency issues are prioritized and handled on a timely manner Return customer's calls Other duties as assigned, which may include but are not limited to : Managing Inspection Sub Contractor Program (where applicable) Processing all Check Requests necessary for Inspection Dept. Process Inspection Reports and send or upload where necessary for jurisdiction compliance Assist with clerical and administrative duties including but not limited to ordering supplies, filing, faxing. Create file, assign customer numbers, distribution of paperwork

    • City : Rancho Cordova

    State : California

    Job Code : Scheduling Specialist

    Company : Johnson Controls

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    Rancho Cordova Ca • Rancho Cordova, CA, US

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