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BA, Technical Writer/Agile UX, DevOps; CLT, FL
BA, Technical Writer/Agile UX, DevOps; CLT, FLGenesis10 • CHARLOTTE, NC
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BA, Technical Writer / Agile UX, DevOps; CLT, FL

BA, Technical Writer / Agile UX, DevOps; CLT, FL

Genesis10 • CHARLOTTE, NC
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Genesis10 is currently seeking an IT Business Analyst with our client in the financial industry located in Jersey City, NJ, Charlotte, NC and Jacksonville, FL. This is a 12+ month contract position.

Responsibilities :

  • Analyze and translate the business needs and assess the feasibility for enhancements to existing knowledge management resources or building new content in Horizon Confluence
  • Elicit and document the business and functional requirements, generate process / data flow diagrams, and craft user guides / videos
  • Work directly with technical experts to translate their standards and guidelines to consumable knowledge content for any technical end user
  • Maintain the content through any changes or updates

Requirements :

  • 5 years of experience in technical writing or Agile user experience (UX)
  • Knowledge management, DevOps, scripting, technical writing
  • Experience working in Agile methodology and a deep understanding of various phases of the software development life cycle
  • Ability to communicate clearly and effectively with both technology / development and business partners – ability to translate between these two constituencies including technical writing
  • Understanding of how technology interacts with other technology
  • Experience with Horizon Confluence and / or building of user interfaces
  • Highly organized and motivated to deliver results with minimal direction
  • Creative and proactive problem solver – ability to understand what the team needs and offer suggestions above and beyond what they desire
  • Naturally curious individual with the ability to quickly become the authority in the various data and systems used by the team
  • Strong relationship, team building and facilitation skills
  • Proficient with Microsoft Office (Word, PowerPoint, Excel) and Visio
  • Strong understanding of Confluence and Jira
  • Familiarity with Ansible and Terraform
  • Pay range : $46.18 - $54.18

    Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

    If you have the described qualifications and are interested in this exciting opportunity, please apply

    For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states / municipalities)
  • Commuter Benefits (Dallas, NYC, SF and Illinois)
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    Ba • CHARLOTTE, NC

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