Systems Administrator 828183

MSP in Fairfield County, CT in search of an experienced?and savvy systems administrator to join their team. Their clients are mostly law, accounting and investment firms in?Fairfield County and New York City. Fluency in all matters of technology, with a specific focus on security,?is crucial.

Responsibilities include :

Providing day-to-day support to users - remotely and on-site

Implementing client projects and deploying new technologies

Developing new offerings, evaluating and refreshing existing ones

Responding to security, backup, and other device alerts

Collaborating with colleagues and owners to improve client experience

Maintain daily documentation by entering time and expenses using Connectwise and Nilear

A successful candidate should possess :

A minimum of 5 years of IT support work, ideally within another MSP

Ambition. Willingness to go the extra mile?goes a long way here, and you'll be rewarded for it, financially and professionally

Superior troubleshooting / diagnostic skills - you should be able to quickly assess and resolve a situation, so as to minimize client inconvenience

Exceptional communication and organization?skills and an enthusiasm for client satisfaction

Professional appearance, pleasant?demeanor

This role will involve working with the following technologies and areas.?Not all are required for consideration, and you’ll have opportunity to learn as needed.

Windows 10 / 11

Mac OSX

Microsoft 365

Windows Server

Cloud-based applications and storage systems.

SQL Server

VMWare ESXi

Microsoft Office

Scripting in Powershell, VBScript

iOS and Android platforms

Networking - TCP / IP and associated protocols

File and image backup technologies

EDR, vulnerability scanning, cybersecurity

Videoconferencing solutions

Hosted PBX solutions

Azure / AWS

Screen Connect

ConnectWise Manage

RMM / PSA tools