Help Desk Technician - TS / SCI W / poly

Req ID : RQ198789

Type of Requisition : Regular

Clearance Level Must Be Able to Obtain : Top Secret SCI + Polygraph

Public Trust / Other Required : None

Job Family : Technical Support Services

Skills :

Customer Service,Remote Support,Troubleshooting

Certifications :

Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE

Experience :

2 + years of related experience

US Citizenship Required :

Yes

Job Description :

Help Desk Technician III

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.

HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT

• ? Provides technical support and troubleshooting to network, desktop, and / or systems hardware and software

WHAT YOU'LL NEED TO SUCCEED :

Required Certs : Security+CE

PWS 9.1

GDIT IS YOUR PLACE :

The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work / life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans