IT Delivery Head – Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
Overview :
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore–offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
- B.Tech / B.E. or M.Tech / M.E. with 25+ years in IT services and 15+ years in P&C delivery.
- Proven success in large enterprise delivery and onshore–offshore models.
- Expertise in cloud (AWS / Azure), Agile methodologies, and stakeholder management.
Preferred
E xperience in Guidewire, Duck Creek, digital modernization, and data analytics.Ability to manage delivery teams of varying scale.Key Responsibilities
Strategic Delivery & Portfolio Leadership
Lead product / platform delivery and ensure alignment with client and business goals.Manage multiple P&C accounts and technology portfolios (legacy + greenfield).Define delivery strategy, track metrics, budgets, resources, and team performance.Client Engagement & Business Growth
Serve as primary onshore contact for senior client leaders.Grow accounts and revenue in partnership with sales.Lead RFI / RFP responses, demos, POCs, and governance sessions.Drive client satisfaction, operational excellence, and financial outcomes.Onshore–Offshore Delivery Management
Ensure seamless execution between global delivery centers.Monitor staffing, visa readiness, and Agile delivery adoption.Manage Managed Services across applications and infrastructure.Capability Building & Team Leadership
Build and expand onshore delivery and consulting capability.Hire, mentor, and develop senior leaders and cross-functional teams.Foster CoPs, continuous learning, and innovation culture.Technical Governance & Excellence
Guide P&C platform delivery (Guidewire, Duck Creek, etc.).Establish strong SDLC, release, configuration, and compliance frameworks.Evaluate new tools and support architecture decisions and ARBs.Stakeholder & Cross-Functional Collaboration
Advise leadership on delivery strategy and industry opportunities.Partner with ADM / AMS teams to enhance offerings and market positioning.Drive efficiency, innovation, and solution development across teams.