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Information Technology Manager

Information Technology Manager

Sacramento County CASacramento, California
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The Position

Come join one of Forbes Magazine's Best Employers!

There is an additional 3.35% Management Differential which is added to the posted salary for this class.

This is a continuous filing exam. Next filing cut-offs are at 5 : 00 pm on :   6 / 21 / 2024, 7 / 5 / 2024 (Final)

Under general direction, the Information Technology Manager directs, manages, supervises, and coordinates the information technology (IT) activities in the operation of enterprise, client / server and desktop computer systems and networks. The duties involve management of technical services and operations including user and systems requirements and analysis, applications development and maintenance, computer systems operations and support, network design and maintenance, and data / database analysis / administration.

Examples of Knowledge and Abilities

Knowledge Of :

  • Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation and administration, business development, project management, and organizational effectiveness
  • Principles and practices of supervision, discipline, leadership, mentoring, and training
  • Applicable federal, state, and local laws, codes, and regulations
  • Operational characteristics, services, and activities of assigned programs and functions
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
  • English usage, spelling, grammar, and punctuation
  • Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems
  • Principles of advanced computer technology and platforms and systems development life cycles
  • Principles and techniques of software systems and quality assurance and control
  • Design, installation, and maintenance of mainframe, distributed, client / server and desktop computer operations

Ability To :

  • Select, supervise, train, and evaluate assigned staff
  • Plan, coordinate, assign, and review the work of subordinate staff
  • Investigate and resolve disciplinary issues
  • Work independently, prioritize work, coordinate activities and meet critical deadlines
  • Develop, monitor, and interpret budgets and other financial documents
  • Establish, monitor and control projects and schedules to meet goals and objectives
  • Manage resources of a unit within budget and policy parameters
  • Develop and maintain cooperative, effective working relationships with others
  • Communicate clearly and concisely, both verbally and in writing
  • Interpret and apply applicable federal, state, and local laws, codes, and regulations
  • Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
  • Gain cooperation through discussion and persuasion
  • Interpret and summarize a variety of data and information
  • Exercise discretion and maintain confidentiality of information
  • Supervise, coordinate and manage IT related activities
  • Understand highly complex IT systems and issues
  • Employment Qualifications

    Minimum Qualifications :

    A Bachelor's Degree, or higher, from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field;

    AND Three years of full-time paid experience in the field of systems analysis, systems engineering, programming, database administration and / or analysis, operating systems, network analysis and / or management, business requirements or a similar field in a multi-platform information systems environment. This experience must include two years of full-time paid supervisory experience.

    Note :  Additional full-time paid experience in the field of systems analysis, systems engineering, programming, database administration and / or analysis, operating systems, network analysis and / or management, business requirements or a similar field in a multi-platform information systems environment may substitute for the Bachelor’s Degree on a year-for-year basis. (1 year of experience = 30 semester (45 quarter) units)

    Note : If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

    Note : If the minimum qualifications include an educational or certificate / license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please clickhere (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice.

    GENERAL QUALIFICATIONS

    Criminal History and Background Check : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

    The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license / registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

    License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

    Physical Requirements : Some positions in this class require the incumbent to be able to :

  • Distinguish between different colors.
  • Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

    Working Conditions : Some positions in this class require the incumbent to :

  • Work weekends, holidays, and non-routine hours.
  • Travel occasionally.
  • Probationary Period

    The probationary period for this classification is twelve  (12) months.

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