Studio Experience Team Shift Leader

Studio Experience Team Shift Leader

We are seeking a Studio Experience Shift Lead Team Member to join our growing team at our location in Austin, TX.

The Studio Experience Team Member is an energetic, outgoing, problem solving, and organized individual with a passion for fitness and the Studio Three brand. This role is instrumental in providing an extraordinary experience for all guests by delivering consistent, exceptional customer service. This is the first smile you see walking in the door and the last face you see on the way out.

Primary Responsibilities :

• Ensuring all members receive a high level of customer service throughout their visit.
• Working with studio management to complete all daily studio tasks and projects efficiently.
• Taking ownership of the club operations acting as manager on duty including opening, closing, and staff management.
• Assist with training and coaching of new hires for all front and back of house team members.
• Possessing a high degree of knowledge of all products and services offered at Studios Three.
• Educating club members and guests on all Studio Three services and amenities available to them.
• Cultivating an inclusive and fun environment that strengthens the S3 Family and community.
• Ensuring all areas of the club including studios, locker rooms, and common areas are clean and organized.
• Working within the company guidelines to ensure all departments are on brand and align with Studio Three's aesthetic.
• Carrying out first timer & new member on-boarding processes.
• Partnering with the Studio Three instructors and providing support as needed to ensure a successful class check-in process.
• Maintaining a positive attitude and taking initiative.

Requirements :

As a member of the Studio Three team you will receive :

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the club.

Studio Three is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

About Studio Three :

Studio Three, Chicago's leading fitness boutique since 2015, encompasses three elite fitness studios under one roof : Interval, Cycle, and Yoga. The first concept of its kind, Studio Three unites these effective disciplines with best-in-class instructors, cutting edge technology, custom-designed performance equipment, striking interiors, and a fiercely loyal community.

Studio Three has been recognized as ClassPass' "Number One Studio in Chicago", one of Crain's Chicago Business' "Top 100 Places to Work" and was featured in The Wall Street Journal as a wellness innovator in 2020. The company has three locations in Chicago (River North, Lincoln Park, Fulton Market) soon to be four with one coming soon to West Loop in 2025; Downtown Austin, TX; Wynwood District in Miami, FL; and a seventh location coming to San Diego, CA in 2025.

For more information, visit www.studiothree.com and follow us at @studiothree on social.