QUALITY ASSURANCE COORDINATOR

Job Summary :

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for an experienced Healthcare Coordinator to ensure the contracted vendor provides appropriate, timely, and professional care to inmates at assigned facilities and / or contracted private prisons. This role will review contracts, monitor service delivery, review medical records, and oversee and conduct quality assurance audits ensuring compliance with federal and state laws, ADCRR policies and procedures, various rules and regulations and the National Correctional Health Care standards. The Healthcare Coordinator will work collaboratively with the healthcare vendor and operations to monitor processes implemented at the prison facilities as well as the general health care delivery by the contracted health care vendor.

Job Duties :

• Reviews and observes vendor and operational processes that pertain to inmate healthcare, including medication administration and utilization management
• Analyzes and synthesizes information to ensure appropriate process suggestions
• Reports issues of concerns to supervisory chain of command immediately
• Reviews medical records for appropriateness and timeline of both on-site and off-site care
• Assists as needed and works collaboratively with site monitors and conducts clinical reviews
• Tracks and reports monthly regarding care provided to specific inmates as assigned
• Utilizes clinical knowledge and skill to determine appropriate inpatient or general population placement of inmates
• Collaborates with healthcare vendors, ADCRR providers, and operations to ensure appropriate bed management of inpatient and special housing units
• Completes required reports, conducts research and composes correspondence, attends meetings and trainings and completes special projects and assignments within time frames
• Develops and maintains spreadsheets to track inmate health care access
• Addresses and conducts required updates for facility inventory control
• Conducts root cause analysis and collaborates with contracted health care vendors and operations to implement and sustain improved processes
• Other duties as assigned
• Drives on State Business

Knowledge, Skills & Abilities (KSAs) :

Knowledge of :

Skill in :

Ability to :

Selective Preference(s) :

Prefer a minimum of five (5) years nursing experience in a correctional healthcare setting

Pre-Employment Requirements :

Must possess a valid, unrestricted Arizona Board of Nursing License.

Employment is contingent on the selected applicant passing a background investigation.

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply :

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees :

Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our

Retirement :

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees : Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.