Centralized Operations Specialist

Centralized Operations Specialist

Summary of Responsibilities : The centralized operations specialist is responsible for completing property operations functions across a portfolio of up to ten properties. This position ensures consistent performance, compliance, and operational efficiency across the assigned portfolio. The centralized operations specialist is a hybrid role working at a local corporate office and remotely.

Primary Responsibilities and Objectives :

• Generate and process all lease contracts for renewing residents, ensuring accuracy and compliance with company policies
• Prepare and send deposit accounting statements for former residents, in accordance with company policies, ensuring accuracy, timeliness, and regulatory compliance
• Manage accounts payable by coding invoices appropriately and entering purchasing order and payable information through the workflow system
• Oversee delinquency management processes, including tracking overdue accounts and implementing appropriate actions for collections
• Provide residents with accurate information about their rent and charges
• Responsible for issuing balance due notices, notices to vacate, and coordinating with onsite staff for notice delivery
• Strong comprehension of industry regulations and compliance standards relevant to assigned regions
• Handle the preparation and filing of eviction cases in accordance with legal procedures
• Prepare and submit accurate monthly financial reports in coordination with accounting and property operations
• Perform other tasks as assigned

Education and Experience :

Skills and Requirements :

Scheduling : Required to maintain a regular schedule which may require working outside of business hours, weekends, and non-traditional holidays

Environment : Exposure to an environment typically found in an office building

Physical Requirements : Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the job's essential functions. These functions include, but are not limited to :

Diversity : Diversity creates a healthier atmosphere : Avenue5 is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.