Intermediate Epic Cupid Clinical Analyst

All the benefits and perks you need for you and your family :

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you :

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that  together  we are even better.

Shift :    Monday- Friday Fulltime 8 : 00am-5 : 00pm

Job Location : Virtual

The role you will contribute :

The Epic Information Systems Clinical Intermediate Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. The Epic Information Systems Clinical Intermediate Analyst must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.

The value you will bring to the team :

Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager.

Designs, builds, and configures within assigned Epic system modules and supporting third-party applications.

Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements.

Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality.

Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.

Remains current on industry trends and vendor / application / system updates, ensuring software modifications / upgrades work according to Epic specifications.

Follows departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases.

Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution.

Participates in multiple cross-functional projects, utilizing project planning and coordination procedures, tools, and lean methodologies.

Provides guidance and acts as a resource for other analysts, project managers, and consultants.

Provides on-call support in a 24 / 7 production systems environment, acting as the primary support contact for the application's end-users.

EPIC CUPID CERTIFICATION REQUIRED