Service Consultant

Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service / repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Benefits

Medical & Dental Insurance

Vision Discount Program

401K Plan

Paid time off and vacation

Life insurance w / AD&D Feature

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Employee Assistance Program

Health Reimbursement Account

Discounts on products and services

Above average industry pay

Technician Specific Benefits

Relocation assistance available for qualified candidates

State-of-the-art facility with cutting edge technology

Shop equipped with the newest technology and equipment

Uniforms provided

Discounts on products and services

Work environment OSHA certified to current Air Quality Standards

Highly productive shop

Career advancement opportunities, promote from within

ASE and state inspection certification reimbursement and all training expenses paid to further your career

Paid continued education, on-going manufacturer hands on and web based training

Clean and professional work environment

Most manufacturer special tools provided

Apprenticeship program

Competitive wages

The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour.

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership.

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.

Execute repairs under warranty to manufacturer specifications.

Qualifications

2+ years of Service Technician experience preferred

High school diploma or equivalent, ASE Certification required

B level qualifications, including Diagnostic, Electrical and Engine Repair

Dexterity, requiring a steady hand, excellent hand-eye coordination

Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

Excellent customer service skills and basic computer competencies

Positive, friendly attitude, along with an eagerness to improve

Enjoy working in a dynamic environment

Teammate with ability to collaborate with others effectively

Ability to learn new technology, repair and service procedures and specifications

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment Position : Full Time

Salary :

$65,000.00 - $95,000.00 Yearly

Salary is not negotiable.

Zip Code : 94538