Patient Service Representative - Briarwood Primary Care - Full Time

Briarwood Primary Care Front Desk Representative

Come work at the best place to give and receive care!

Job Description

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

Position Summary

Monday-Friday, 8am-5 : 00pm, 40 hours weekly

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education / Experience / Licensure

What Elliot Health System Has to Offer

Work Shift

40 hours per week, M-F, 8 : 00 AM - 5 : 00 PM

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.