Collections Associate

About Specialty Program Group :

Our goal is topartner with industry-leadingspecialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offersaccess to capital and investment deep carrier relationships creative thinking product development and broad distribution while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group deliversleading-edge specialty expertisebacked by transformativedigital capabilitiesand sophisticateddata and analytics.

Job Summary :

The Collections Associate will handle daily tasks related to collections and discrepancy resolution of aging balances. They will be responsible for following departmental procedures to effectively recover aging balances. The Collections Associate position reports to the Collections Supervisor.

Essential Duties and Responsibilities

Process and distribute monthly statements to brokers and clients with follow-up on outstanding balances according to established departmental procedures and deadlines.

Manages outstanding invoice status and interfaces with Account Servicers on collection matters and dispute resolution.

Timely completion of ImageRight tasks and processes.

Provides FP&A necessary reporting to calculate aged-based write-offs.

Provides ad hoc reporting and analysis.

Identifies opportunities to enhance and improve systems & operations within the organization.

Serves as backup for other members of collections team.

Provides excellent and considerate customer service by maintaining positive effective internal and external customer relationships.

Proactively coordinates with sales and senior management when necessary to accelerate the collection process.

Maintains timely contact with staff agency accounting departments and collection agencies on receivable matters.

Follows production productivity quality and customer-service standards.

Qualifications

Education and / or Experience

High school diploma or GED equivalent required; associates degree preferred.

Minimum 2 years of experience in accounting or related field.

General understanding of Accounts Receivable reports.

Strong written and verbal communication skills.

Effectively respond to questions from managers clients and customers.

Ability to solve practical problems and deal with limited standardization.

Recreate accurate timeline of events with cash reconciliation backup.

Proficient knowledge of Microsoft Office with an emphasis in Excel.

Other Skills and Abilities

Ability to review and investigate errors and inconsistencies between accounts receivable reports.

Ability to multi-task prioritize and work independently.

Able to work with minimum supervision while understanding the necessity for communicating and coordinating work efforts with other employees.

Anticipate work needs and follow through with minimal direction.

Proper grammar and proofreading skills.

Analytical problem-solving.

Ability to work well under pressure and within short deadlines.

Willingness to learn and adopt new strategies.

Work Location :

This role is Hybrid and working out of our Brentwood TN office.

#SPG

Department Accounting & Finance

Required Experience : 2-5 years of relevant experience

Required Travel : No Travel Required

Required Education : High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Required Experience :

IC

Key Skills

CCTV,Airport Security,Analysis,Higher Education,Jewellery,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1