Talent.com
IT Support Specialist
IT Support SpecialistSouth College • Cranberry Twp, PA, United States
serp_jobs.error_messages.no_longer_accepting
IT Support Specialist

IT Support Specialist

South College • Cranberry Twp, PA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Type

Full-time

Description

IT Support Specialist

Benefits

  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) - with Employer Contribution

South College - We are one of the nation's fastest growing institutions of higher learning ... come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Almost 20,000 Students

10 Campuses

Competency Based Education

Online

IT Support Specialist Description

The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and / or configuration of computing hardware (computers, network switches, printers, etc.), software, A / V devices, network cabling, diagnostics, troubleshooting and end-user assistance.

Responsibilities

  • Document incoming helpdesk requests using internal ticketing system
  • Install, repair and maintain desktop and laptop computers, peripherals and related systems
  • Provide end user support via remote assistance, in person and telephone.
  • Support and enforce company information policies and procedures.
  • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone
  • Assist in maintaining hardware and software inventory for asset management.
  • Install and support AV equipment for classrooms, conference rooms and auditoriums
  • Demonstrate broad knowledge of technology principles, practices, and procedures
  • Self-manage in a way that allows flexibility to support multiple tasks at any given time
  • Assist in updating support documents within knowledge management for the IT Services team, as well as end users
  • End-user Account Management
  • Build and maintain relationships across departments
  • Other duties may be assigned

    • Requirements

    Education

  • Associate degree in Computer Science or equivalent experience

    • Experience

  • 2+ years of overall IT experience
  • 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment
  • 2+ years' experience supporting Microsoft Office applications
  • Knowledge of network security practices and Antivirus software
  • Exceptional analytic and problem-solving skills
  • Self-motivated and able to work across diverse technical and non-technical teams
  • Good written, verbal and interpersonal communication skills
  • Exceptional Customer-oriented attitude
  • ITIL (foundational level, but exposure to more detail than foundation is often necessary)

    • Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Walking, lifting, manage use of technology, equipment operation.
  • Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system.
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • This is largely a sedentary role; however, some filing is required.
  • This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
    • serp_jobs.job_alerts.create_a_job

    It Support Specialist • Cranberry Twp, PA, United States

    Job_description.internal_linking.related_jobs
    Desktop Lead / Manager

    Desktop Lead / Manager

    Axiom Software Solutions Limited • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Location : Pittsburgh PA – Onsite.Team Leadership & Coordination.Lead and coordinate service delivery teams (internal and external). Provide guidance, coaching, and support to team members.Foster...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior IT Auditor

    Senior IT Auditor

    Northwest Bank • Bellevue, PA, United States
    serp_jobs.job_card.full_time
    The Senior IT Auditor performs specialized auditing tasks related to the bank's IT function.This includes thorough and efficient planning, testing, reporting, and follow up on audit results.The rol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Shaler, Pennsylvania
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Butler city, Pennsylvania, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    FSI Services • Cranberry Township, PA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The best CMMS for healthcare maintenance professionals.Customer Support Specialist About Us : .At FSI, you’ll join a team of passionate professionals dedicated to empowering eff...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Device Support Specialist (Pittsburgh)

    Device Support Specialist (Pittsburgh)

    Novocure Inc • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    Device Support Specialist (DSS).Tumor Treating Fields (TTFields).The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Support Specialist, AI Solutions - (Remote Schedule) - (Open to Various Locations)

    Product Support Specialist, AI Solutions - (Remote Schedule) - (Open to Various Locations)

    Reed Smith LLP • Pittsburgh, PA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we de...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Operations (Network) Engineer

    IT Operations (Network) Engineer

    Hitachi Rail • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    The successful candidate is comfortable performing a wide range of tasks from administrative to strategic.A career at Hitachi Rail will help create a legacy. With operations in every corner of the w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Desktop Support Specialist

    Desktop Support Specialist

    United Way of Southwestern Pennsylvania • Pittsburgh, PA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    United Way of Southwestern Pennsylvania.The Desktop Support Specialist (DSS) assists United Way of SWPA employees, contractors, and other partners (End Users) with organization provided and support...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Support Analyst

    Support Analyst

    All Lines Technology • Cranberry Township, PA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Help Desk Analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Pittsburgh, PA, United States
    serp_jobs.job_card.part_time
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Recovery Support Specialist

    Recovery Support Specialist

    Sojourner House • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Overview Sojourner House, located in Pittsburgh for more than 30 years, offers compassionate, faith-based recovery services to women and their children. We're looking for two Full-Time Recovery Supp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Work From Home -Freelance Writer - Part Time

    Work From Home -Freelance Writer - Part Time

    Outlier • Renfrewshire, England
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Digital Marketing Specialist

    Digital Marketing Specialist

    Fresenius Kabi USA, LLC • Warrendale, PA, United States
    serp_jobs.job_card.full_time
    The Digital Marketing Specialist - Cell & Gene Therapy (CGT) Technologies leads the development and execution of integrated digital marketing strategies that drive audience engagement, brand equity...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Field Services Specialist

    IT Field Services Specialist

    First National Bank of Pennsylvania • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    Make a difference - for us and for your future.The IT Support Specialist delivers high-quality in-person and field-based technical support for user endpoint devices, peripherals, and basic network ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Learning Management System Specialist

    Learning Management System Specialist

    Dollar Bank, FSB • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    Are you someone that has an analytical mindset? Are you a motivated and detail-oriented professional with a passion for leveraging technology to elevate learning experiences? Then this is the posit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technology Specialist - Zoho

    Technology Specialist - Zoho

    System One • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    Zoho One Administrator / Developer Remote Potential for Contract Extension : Possible extension or contract-to-hire Initiatives / Projects Sales pathing and workflow automation Impact / Function Supp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Specialist (Pittsburgh)

    Technical Support Specialist (Pittsburgh)

    CSI Companies • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    UPMC TDR Wave 2 Project Consultants (35 Openings).Pittsburgh & surrounding Wave 2 sites.Week of January 5 (40-hour paid training). Entry-level candidates and recent grads are welcome.After a full w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted