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Data Capture Section Chief (Management Information Chief) Career Executive
Data Capture Section Chief (Management Information Chief) Career ExecutiveState of Wisconsin Department of Revenue • Madison
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Data Capture Section Chief (Management Information Chief) Career Executive

Data Capture Section Chief (Management Information Chief) Career Executive

State of Wisconsin Department of Revenue • Madison
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Introduction

Data Capture Section Chief (Management Information Chief)

The Wisconsin Department of Revenue is seeking a dynamic leader to manage our Data Capture Section, which operates a high-volume document processing environment. This critical role oversees the scanning, data verification, and data entry operations that process millions of tax returns and other documents annually.

Join our team and lead a dedicated staff responsible for an important part of the tax processing workflow that keeps downstream business operations running efficiently and on schedule.

As the Data Capture Section Chief, you will identify application changes that enhance productivity and increase efficiency at the Wisconsin Department of Revenue and for the benefit of Wisconsin taxpayers.

Do not wait for the next opportunity to apply. We have an experienced and dedicated team with limited openings. We are looking for people that love to help others and learn something new every day.

Want to learn more about the position and what it is like to work for the Division of Technology Services in the Department of Revenue?

Join our Position Discussion Virtual Event

We have a lot to cover so the events will start promptly, don’t be late! You will learn about the role, how you could make an impact, and what a typical workday day is like. You will have an opportunity to interact with the team and ask questions related to the position. We look forward to meeting you!

Thursday, November 13 at 4 : 00 p.m., central time –

Audio Only : 1-608-571-2209; Phone Conference ID : 826 051 25#

This position is headquartered in Madison at the on Rimrock Road.

Remote / Telework up to 60%. Note : During probation you will have the opportunity to gradually increase to 60% (i.e., working remotely three (3) days per week, and will report to the 2135 Rimrock Road; Madison WI building, two (2) days per week) within 9 months (of your 12 month probation) based on performance and workload needs. Remote work is intended to be performed primarily in the State of Wisconsin and is subject to change based on business needs.

Schedule : The work schedule may change based on operational needs and organizational requirements. The current vacancy will generally work during normal business hours 7 : 45 a.m. – 4 : 30 p.m. central time, with some flexibility in the assigned hours that will be discussed in more detail during the interview process.

About Us

The mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities. As the , we directly contribute to the agency's mission by providing strategic business value through the use of technology.DTS was featured in about the major impact the technology transformation made for the state of Wisconsin.

We strive to be the premier agency in providing innovative, accessible resources, with exceptional customer service built on a foundation of trust inclusivity and creativity. Our team values integrity, knowledge, innovation, empathy, inclusivity, and security.

See what team members have to say about working for DTS :

The state of Wisconsin offers an exemplary , this includes generous paid time off so you can truly have a work / life balance! Our competitive benefits package offers :

  • including at least 3 1 / 2 weeks of vacation / personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year.
  • Excellent and affordable insurance options for .
  • An with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
  • offering wellness tools and rewards to employees and spouses.
  • A free and confidential employee assistance program that offers employees and their household a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

To learn more about the total value of the benefits available to employees, please visit our .

Some employees may also be eligible for .

Your Role

As the Data Capture Section Chief, you will manage and supervise the Data Capture Section, which includes the Scanning Unit, and the Data Verification & Original Entry Unit. You will be responsible for :

  • Managing the large image digitization and human in the loop program
  • Directing the efforts of permanent employees and limited-term staff
  • Balancing production workload to prevent backlogs and ensure downstream processes have sufficient work
  • Meeting critical processing timelines
  • Managing LTE staffing within budget constraints
  • Overseeing vendor relationships for tax forms and scanning systems
  • Implementing process improvements to increase efficiency and effectiveness
  • Supervising approximately 13 permanent employees and up to 35 limited-term employees
  • The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a talented and . Watch to see what working for the State of Wisconsin is all about!

    This list of eligible candidates established from this announcement may be used to fill future similar vacancies (permanent, project or Limited Term) in the next six months within DOR.

    Position Summary

    To see the full list of duties view the .

    Salary Information

    The starting pay rate for this position is between $55.96 - $60.52 per hour ($116,396 and $125,881 annually), depending on experience and qualifications, plus excellent benefits.Use this to see an estimate of the total value of our competitive benefits package!

    The classification of this position is Management Information Chief , which is in Pay Schedule 70 , Pay Range 02 . Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.

    Job Details

    Background Checks : Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.

    I-9 Requirements : Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment.The Department of Revenue does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.

    Probationary Period : A period will be required.

    Qualifications

    Minimum-qualified candidates will have experience in each of the following :

  • Managing, supervising, or leading staff in a high-volume document processing environment.
  • Overseeing activities (e.g., supervising, directing, or organizing) in document capture operations (e.g., scanning / imaging) using high-speed, and / or high-volume scanners.
  • Leading process improvement initiatives in a high-volume document processing environment.
  • Well-qualified candidates will have experience in a minimum of two (2) of the following (in addition to the minimum qualifications) :

  • Managing, supervising or leading staff in tax processing operations.
  • Collaborating with technical staff on system improvements or troubleshooting.
  • Managing or acting as the key contact for vendor relationships related to paper document processing.
  • Experience managing a staffing budget (e.g., with permanent and / or temporary staff) with production targets.
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