IT Engineer

IT Engineer

Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

You'll love this role if you want to :

• Oversee and maximize the usage of features by Headway in tools such as Slack and Jira / Atlassian suite.
• Manage application security through routine audits, and enforce best practices for access control.
• Develop and uphold procedures for employee lifecycle management, especially onboarding and off-boarding processes.
• Maintain documentation for all core applications and processes.
• Address and resolve application-related incidents and service requests.
• Work collaboratively with cross-functional teams to develop scalable automations across the company.

You may be a good fit if you :

Tools we use :

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

The expected base pay range for this position is $126,650 - $149,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify.