Auto and General Liability Complex Claims Director (Senior Adjuster)

At AIG we are reimagining the way we help customers to manage risk. Join us as a Auto and General Liability Complex Claims Director (Senior Adjuster) to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency.

How you will create an impact

As a Complex Claims Director you will responsible for investigating evaluating and negotiating nationwide general and auto liability claimswhich may have unique coverages while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution. Key Responsibilities include : analyzing coverage; evaluating liability and damages establishing accurate reserves throughout the life of the file; maintaining and managing a diary system to efficiently manage and resolve cases;communicating file updates and reserves to the broker insured and underwriter when appropriate; attending mediations to resolve cases; participating in roundtables to discuss reserves and strategy efficiently manage and resolve assigned claim inventory; and effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes. Property and casualty licenses required and must be obtained within 3 months of hire.

Analyzing coverage; evaluating liability and damages establishing accurate reserves throughout the life of the file

Maintaining and managing a diary system to efficiently manage and resolve cases

Communicating file updates and reserves to the broker insured and underwriter when appropriate

Attending mediations to resolve cases

Participating in roundtables to discuss reserves and strategy efficiently manage and resolve assigned claim inventory

Effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes

Property and casualty licenses required and must be obtained within 3 months of hire

What you will need to succeed

5 years of general and auto liability claim experience

Bachelors Degree or equivalent work experience

Experience resolving moderate to high severity injury claims

Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities

Must be willing to work independently and as part of a team

Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment

Effective decision making skills including the ability to recognize analyze and improve claims performance against standards and goals

In depth knowledge of claim handling procedures claims performance strategies and claim best practices

Multi-state adjuster licenses a plus.

Ready to make a bigger impact We look forward to reviewing your application.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

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At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

Functional Area : CL - Claims

AIG Claims Inc.

Required Experience :

Director

Key Skills

Load & Unload,Organizational skills,Financial Concepts,Fraud,Math,Mediation Experience,Pricing,Conflict Management,Workers' Compensation Law,Medicare,negotiation,Workers' Compensation

Employment Type : Full-Time

Experience : years

Vacancy : 1