Innovation Technology Analyst (Innovation & Gen AI)

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Key Qualities for Success

Adaptability & Leadership : Guide teams through ambiguity with clarity and direction.

Requirements & Documentation : Deliver well-defined requirements and thorough user journey documentation.

Proactive Problem-Solving : Collaborate with SMEs to resolve challenges and keep progress moving.

Courage & Initiative : Ask tough questions and drive effective solutions.

Communication & Collaboration : Ensure team alignment and shared understanding of goals.

Reliability & Accountability : Provide clarity on priorities and uphold team accountability.

Organizational Skills : Manage multiple projects, timelines, and shifting priorities effectively.

#LI-KR1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes. They translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Technology Analyst should have broad technology and analysis experience including : facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style. Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications. You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Job Description

Key Responsibilities :

Partners with the business and other technology professionals to understand business needs and outcomes.

Translates multiple business outcomes into solution requirements.

Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

Executes moderate requirements and ensures business alignment using facilitation and visual management techniques.

Documents and clarifies requirements work products.

Provides mid-level analysis related to understanding and meeting business outcomes.

Partners with others to verify, trace and manage functional and non-functional requirements.

Possess a good understanding of the applications used to support the business in a specific Business Solution Area(s) (BSA).

Conducts quality improvements by providing complex analysis of relevant data.

Executes the complete requirements lifecycle from idea through implementation.

Leads or partners to facilitate requirement sessions with business leaders and other technology professionals using visual facilitation techniques.

May perform other responsibilities as assigned.

Reporting Relationships : Reports to Technology Manager or Director.

Typical Skills and Experiences :

Education :  Undergraduate studies in computer science, management information systems, or a related field is preferred.

License / Certification / Designation :   Technology certifications or designation are not required but encouraged.

Experience :   Six years of relevant work experience including software delivery or educational experience within a technology domain. Experience with delivering Technology and / or business solutions across industries, platforms and / or lines of business (LOB) within the insurance and / or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.

Knowledge, Abilities and Skills :   Strong analytical and communication skills, knowledge of planning. Ability to influence, negotiate and set priorities needed. Insurance / financial services industry knowledge a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values :   Regularly and consistently demonstrates the Nationwide Values.

Job Conditions :

Overtime Eligibility : Exempt (Not Eligible).

Working Conditions : Normal office environment. Some travel maybe required.

ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including : medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.