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2026 Intern - Associate Technical Account Manager

2026 Intern - Associate Technical Account Manager

AdobeAustin
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Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The challenge

We're looking for goal-oriented people who thrive in a fast-paced team and are

eager to apply their problem-solving skills to real business challenges. Each of

our Customer Engineering summer interns will take on at least one individual

special project related to the development and operation of our team. These

could include efforts like tracking & measuring the success of our support

programs, identifying and coordinating thought leadership and customer case

studies, research and development of new operational approaches, or another

similar project. As a team, our interns will also be exposed to leaders and teams

across our business and participate in a group challenge, solving a major

customer opportunity in a creative way.

What you’ll do

  • Research support approaches, customer opportunities, technology capabilities, and similar data points
  • Develop workflows, process documentation, recommendations around business strategy, and other knowledge assets
  • Deliver at least one hallmark output related to your special project(s)
  • Present findings and recommendations to Customer Engineering leaders
  • Learn about how Customer Engineering (technical account management and support) fits into the equation and helps guarantee customer success at an enterprise technology company

What you need to succeed

  • An obsession for delivering a better customer experience
  • Collaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organization
  • Orientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a business
  • Dedication to constant self-improvement and a willingness to be mentored
  • Perseverance under pressure and a positive demeanor
  • Sharp analytical thinking skills and intellectual curiosity
  • Strong interpersonal skills (oral and written)
  • Eagerness to seek creative solutions for project and data challenges
  • Proficiency with the Microsoft Office product suite : Excel, PowerPoint, Word, SharePoint
  • Changing the world through digital experiences is what Adobe’s all about. We give

    everyone—from emerging artists to global brands— everything they need to design

    and deliver exceptional digital experiences. We’re passionate about empowering

    people to create beautiful and powerful images, videos, and apps, and transform how

    companies interact with customers across every screen.

    We’re on a mission to hire the very best and are committed to creating exceptional

    employee experiences where everyone is respected and has access to equal

    opportunity. We realize that new ideas can come from everywhere in the

    organization, and we know the next big idea could be yours

    Our compensation reflects the cost of labor across several geographic markets, and we pay differently based on those defined markets. The pay range for this position is $ $ hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.

    State-Specific Notices :

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado :

    Application Window Notice

    There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

    Massachusetts :

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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    Technical Account Manager • Austin