System of Care Coordinator (Avery / McDowell / Wilkes Counties, NC)

LOCATION : Remote - must live in or near Avery, McDowell, or Wilkes County, North Carolina. The person in this role must live in North Carolina or within 40 miles of the NC border. This is a home-based position that requires community travel .

GENERAL STATEMENT OF JOB

The System of Care Coordinator is responsible for community-based SOC advocacy and development, both with and for families of children and youth engaged in behavioral health services. The System of Care Coordinator works in three counties to develop, engage and support effective Community Collaboratives and work strategically with community leadership and all SOC stakeholders, at both state and local levels, to promote the expansion and sustainability of SOC values and practices.

ESSENTIAL JOB FUNCTIONS

Community Collaborative Development and Support :

• The SOC Coordinator joins and actively participates on local Community Collaboratives. The SOC Coordinator, in collaboration with a Vaya Family Partner, ensures each Community Collaborative includes membership and active participation from all SOC stakeholders, including, but not limited to : children, youth, and families who have received or are receiving behavioral health services; child, youth, and family advocates and advocacy agencies; public and private behavioral health providers; government representatives (e.g., Department of Social Services; Department of Juvenile Justice; Health Department; County Commissioner); school district personnel; all other relevant child-serving agencies; and relevant representatives from Vaya departments (e.g., Complex Care Management; Provider Network). When gaps in representation are identified, the SOC Coordinator engages in active outreach and recruitment in the local community to ensure Community Collaboratives represent all facets of SOC.
• In coordination with Community Collaboratives, the SOC Coordinator identifies child, youth, and family behavioral health needs and the services in place to meet the needs, establishing strategies to support the development and access of additional services as gaps and unmet needs are identified.
• The SOC Coordinator links Community Collaboratives with technical assistance and training opportunities to build capacity for data-driven goal setting, decision-making, and ongoing evaluation.
• In counties with no functioning Community Collaborative, the SOC Coordinator actively engages and recruits a diverse selection of SOC stakeholders, providing coaching and advocacy on SOC values and policies and best practices for Community Collaboratives. When initial membership is established, the SOC Coordinator works with Community Collaborative members to identify the group's mission, vision, values, and goals. The SOC Coordinator assumes a facilitation role for new Community Collaboratives until a leadership structure is established and implemented.

Collaboration and Advocacy with SOC Stakeholders and Local Leadership :

The SOC Coordinator collaborates with county SOC stakeholders to ensure fidelity to SOC Values :

Evaluation and Quality Improvement :

In collaboration with the Family Partner, the System of Care Coordinator takes a leadership role in the ongoing evaluation and quality improvement of SOC, including :

A data-driven information management strategy, inclusive of demographic information and other factors to ensure cultural appropriateness, that allows for ongoing tracking and evaluation of SOC goals and objectives.

Collaboration with NC State Collaborative for Children, Youth, and Families and Department of Health and Human Services (DHHS) Division of Child and Family Well-Being :

In collaboration with the Family Partner, the System of Care Coordinator :

Professional Development : The System of Care Coordinator will receive the State SOC training curriculum and participate in appropriate professional development to support best practice in working with youth and families. The System of Care Coordinator will attend meetings and trainings conducted by Vaya and / or NC DMH / DD / SAS.

Other duties as assigned.

KNOWLEDGE OF JOB

QUALIFICATIONS & EDUCATION REQUIREMENTS

OR

The System of Care Coordinator will complete System of Care : An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH / DD / SAS .

Licensure / Certification Required :

Within twelve (12) months of hire at Vaya Health, the SOC Coordinator will complete System of Care : An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH / DD / SAS.

PHYSICAL REQUIREMENTS

RESIDENCY REQUIREMENTS : The person in this position is required to reside in North Carolina or within 40 miles of the NC border.

SALARY : Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

DEADLINE FOR APPLICATION : Open until filled

APPLY : Vaya Health accepts online applications in our Career Center, please visit https : / / www.vayahealth.com / about / careers / .

Vaya Health is an equal opportunity employer.