Security Dispatcher

Job Description : Position Summary :

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents, visitors, and staff at NewBridge on the Charles. This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control).

This is a non-patrol, seated role well-suited for individuals with strong communication skills, situational awareness, and comfort working in a fast-paced dispatch environment.

We are currently seeking per diem candidates who are available to work a minimum of two 8-hour shift on Friday and Saturday evenings, 2 : 30pm to 11pm.

Key Responsibilities :

• Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs
• Serve as the point of contact for emergency responders until their arrival on campus
• Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices
• Ensure resident check-ins are logged in accordance with policy and procedures
• Track transportation movements and coordinate with drivers to ensure timely and safe service
• Support front desk staff and internal departments by communicating and escalating urgent requests appropriately
• Maintain clear and professional records of calls and incidents
• Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination
• Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty

Qualifications :

Physical Requirements :

Remote Type

Salary Range :

$40,104.00 - $56,145.00